| | Jan 7 | Franchising
A Dairy Queen franchisee, who was widely reported nationwide and internationally of using offensive racist language against a biracial mother who had asked for a refund, has lost his store. It remains closed until further notice.
A Dairy Queen restaurant in the north suburbs has been closed by corporate after a mother says the franchise owner called her and her children a racial slur.
"He was proud, he used the word freely when talking to the officer," said Deia Ford, 21.
Ford, a mother of two, said she went to Dairy Queen in Zion for food Wednesday morning. She said she didn't receive her full order and asked for a refund, and did not expect what happened next when the franchise owner Jim Crichton approached her. — Rob Elgas, Diane Pathieu &...