ITS now offers Mobile Messaging Services for customers looking for INSTANT service!

DAYTON, OH (July 30th, 2009) Instant Tax Service, Entrepreneur Magazine’s #1 new franchise, has begun offering mobile messaging services for its customers. The company’s first mobile message went out on July 28th, 2009 to 345 customers whose birthdays fell on that date.

“This is just one more way we provide customers with fast, professional service,” says Fez Ogbazion, CEO of Instant Tax Service. “We may be a seasonal business, but we’re passionate about staying connected with our customers year-round. It’s about creating an exceptional customer service experience by quickly getting our customers the information they need.”

The program is using text messaging services to improve their customers’ overall experience in several ways:

• Find the location nearest you. Customers can text their zip code to 41040 and receive up to 3 text messages with addresses for the nearest Instant Tax Service locations. Or, when viewing store addresses at the company’s store locator at (www.instanttaxservice.com/locater), users can click on an option to have that address sent to their mobile number.
• Get $25 off. Customers can also get a $25 off tax prep coupon by texting COUPON to 41040.
• Get your refund status! Customers can choose to have the status of their refund texted directly to their phone if they file their tax return with Instant Tax Service.

To find out more about the Instant Tax Service texting program, visit: http://www.instanttaxservice.com/mobile-sms-details.php

 About Instant Tax Service®
Instant Tax Service® is a retail income tax preparation company operating nearly 1,200 corporate and franchise locations in 35 states. Founded in 2000 in Dayton, OH by Fez Ogbazion and franchising since 2004, Instant Tax Service® offers tax preparation, electronic filing, and refund anticipation loan services. For more information, visit www.instanttaxservice.com.