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Investigative News

Franchisee John Q. Hammons, Hotel Pioneer, Dies

Reporter | Don Sniegowski | May 28 | hotel

American hotel pioneer John Q. Hammons (pictured) died Sunday in Springfield, Mo., age 94. Photo/BusinessWire

SPRINGFIELD, Mo. ̶ One of America's great hotel pioneers, franchisee John Q. Hammons, died peacefully on Sunday at Elfindale Manor retirement community in Springfield, Missouri. He was 94.

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The D Las Vegas Casino Joins Vantage Hospitality

Reporter | Don Sniegowski | Apr 16 | hotel

photo/BMM

LAS VEGAS — Vantage Hospitality announced that the D Las Vegas Casino Hotel will become a member of its Lexington Legacy line. The casino hotel will maintain its name and independence while receiving marketing and distribution resources from Vantage.

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AAHOA Says It’s Here to Protect

Reporter | Don Sniegowski | Apr 12 | hotel

Hotel owners celebrate the new secretary that they elected to AAHOA's board of directors

Hotel owners celebrate their newly elected AAHOA secretary, franchisee Bruce Patel (the man who is lifted up). photo/AAHOA

HOUSTON – The Asian American Hotel Owners Association finished hosting its 2013 Annual Convention & Trade Show two weeks ago in Houston's George R. Brown Convention Center.

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Hilton Ranks First in Upscale Hotel Loyalty

Reporter | BMM | Feb 25 | hotel

NEW YORK — Hilton is the pinnacle when it comes to customer loyalty in upscale hotels, edging out competitors Marriott and Hyatt.

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Best Western, Days Inn Have Strongest Brand Loyalty in Midscale and Economy Hotels

Reporter | BMM | Feb 14 | hotel, trends

Best Western housekeeping prepares a packeted fresh blanket and spare pillow
Emotional engagement: Best Western provides cleaned spare blankets & pillows in a new "wrap," reassuring each guest of cleanliness. Photo/BW

NEW YORK — Best Western and Days Inn are the top brands for customer loyalty in their respective hotel categories. The Best Western brand is ranked number one by consumers for midscale hotels and Days Inn is ranked number one for economy hotels.

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Executive Sentiments on Hotel Prospects Rise

Reporter | BMM | Oct 27 | hotel

Lodging Executive Sentiment Index for the end of Sept 2012

LESI for Sep 2012 by UNH

DURHAM, N.H. — Hotel executives are more positive about present general business conditions, according to the University of New Hampshire Lodging Executives Sentiment Index (LESI) for the current month ending September 2012. The index rose slightly to 60.7 in September 2012 from 60.0 in August 2012.

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BirchStreet Talks about the Future of E-Procurement Portals

Reporter | Don Sniegowski | Oct 2 | hotel, trends

E-Procurement site for AAHOA hotel owners

NEWPORT BEACH, Calif. — The president of one of the top e-Procurement builders speaks to Blue MauMau about the recent move of the independent Asian American Hotel Owners Association to the services of his firm, software designer BirchStreet Systems.

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Hotel Owners Protest Exclusion from BP Oil Spill Settlement

Reporter | BMM | Aug 24 | hotel

Hotel owners and families protest against BP. photo/AAHOA

HOUSTON —Gulf Coast hoteliers and hundreds of small business owners gathered Thursday at the headquarters of BP America in Houston to protest being excluded from compensation of their financial losses from the 2010 BP oil spill.

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Americas Best Value Inn Continues Record Pace

Reporter | BMM | Jul 13 | franchising, hotel

Americas Best Value Inn® continued its unsurpassed growth with the addition of 11 new properties in June for a total of 32 during the second quarter of 2012.

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FTC Sues Wyndham over Massive Credit Card Breaches

Reporter | Don Sniegowski | Jul 3 | hotel, legal

WASHINGTON, D.C. — Last week the Federal Trade Commission announced it had filed a lawsuit against hotel chain Wyndham Worldwide Corporation (NYSE:WYN) and three of its subsidiaries for gross negligence in handling their guests' personal card information.

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Headlines from the 'Net

ONLINE: Hotel Brands are Making Up with OTAs

Reporter | Don Sniegowski | May 26 | hotel

Google hotel search

Hotel franchisors are hashing out new deals with OTAs, online travel agencies that they used to love to hate.

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Hotel Trends for 2013

Expert | Robert Mandelbaum | May 23 | hotel, trends

Researcher Robert Mandelbaum summarizes financial operating trends for hotel properties into 2013.

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Relax! Resorts Are Recovering

Expert | Robert Mandelbaum | May 16 | hotel, trends

Conventional wisdom says that high-end resort hotels should be particularly vulnerable to economic recessions because of the discretionary nature of the expenditure.

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Starwood Plans More Billions in Hotel Sales

Member | Pualani Jensen | Apr 5 | hotel

Starwood wants to continue its move from owning hotels to being primarily a hotel manager, says CEO Frits van Paasschen.

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Hotel Experiences, not Amenities

Member | Pualani Jensen | Apr 3 | hotel

Instead of emphasizing amenities, some hotels focus on making extraordinary local experiences available for their guests.

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Meet Heinrich Morio, Head of the World's Most Luxurious Hotel

Member | BMM Staff | Mar 12 | hotel, manage

A stay at the Burj Al Arab (translation: Tower of the Arabs) in Dubai can run up to nearly $19,000 per night.

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Asking Hotels for Half-Day Rates

Member | BMM Staff | Mar 10 | advice, hotel

Want a hotel for just a couple of hours, such as to freshen up before an important meeting, and wondering if you can get a lower rate since you won't be spending the night?

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Part 2 of Mike Leven Interview

Member | Marilee Hayes | Feb 26 | hotel

In the second half of Mike Leven's interview, he talks about AAHOA, which he co-founded, and what people are doing right and wrong in the hotel business.

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Interview with Mike Leven of the Las Vegas Sands

Member | Marilee Hayes | Feb 26 | hotel

Mike Leven, president and COO of the Las Vegas Sands, is a central figure in the hotel industry, where his career has spanned more than 50 years.

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San Diego Hoteliers Want Higher Hotel Tax

Member | Dave Tanaka | Feb 21 | hotel

Hoteliers want to pay more tax? Unheard of! Or is it? And are the hotels paying the tax? Or is it their guests? And if it's a tax, why do so many people want to call it a fee?

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Expert Advice

John Q. Hammons (1919-2013): Master Hotel Developer and Builder

Expert | Stanley Turkel | Jun 5 | hotel, manage

Have you taken notice that the hotel legend called "John Q." passed away at age 94? He's been on a unique and singular track for 87 years and, if you didn't know who he was, you've missed one of the great hotelier/developers of our time.

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