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Log In / Register | Sep 5, 2010

Investigative News

From Minimum Wage Workers to High Performers

Reporter | BMM Staff | Aug 5 | manage

NEW YORK CITY — David Melton bakes pizzas, a lot of them. But among entrepreneurs, he is better known for taking minimum wage deliverymen and kneading them into millionaires.

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Franchisee Outsources Back Office

Reporter | BMM Staff | Jul 8 | manage
A computer screen of API Outsourcing software that handles invoicing
API invoice approval screen, image/API Outsourcing
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Restaurants Begin Weaning Consumers Off Deep Discounts

Reporter | BMM Staff | May 20 | manage

CHICAGO ─ Restaurants offered a host of deals and discounts over the past two years to entice recession-ridden consumers to visit.

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First IAFD Meeting Starts

Reporter | Don Sniegowski | May 11 | manage
Indy Driver Derek Daly kicks off the inaugural IAFD Convention
Former Indy driver Derek Daly kicks off IAFD conference
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How Franchisees Fire Franchisor CEOs and Boards

Reporter | Don Sniegowski | May 3 | manage
Wall Street Investment Bankers and Private Equity Firms Often Look to be Blessed by Franchisees

Investment firms are bullish when franchisees are bullish on them /bmm
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Coming to Your Cash Register: the New $100 Bill

Reporter | BMM Staff | Apr 27 | manage
 NewCNote
photo / U.S. Mint
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Obama Pushes Small Biz and Health Care Relief

Reporter | BMM Staff | Jan 29 | manage

WASHINGTON, D.C. - President Barack Obama discussed the economy and the condition of small businesses in his first State of the Union address given to a joint session of Congress Wednesday night. “We cut taxes for small businesses,” he declared early on in his speech.

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Allegra Spearheads Franchisee Health Coverage

Reporter | Don Sniegowski | Oct 23 | manage
Dave Jones, owner of a Pittsburgh Allegra franchise, sees big savings with franchisor's group health insurance program
Pittsburth franchisee Dave Jones says saved $30k, photo/Allegra

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Are Discounts and Freebies Working?

Reporter | Don Sniegowski | Aug 5 | food, manage
Denny's Grand Slam Giveaway
Lines in February for a free meal at a California Denny's, photo/vurnman

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Thawing the Credit Crunch at the SBA

Reporter | Don Sniegowski | Jul 27 | buy, manage, franchising

A number of small business and franchisor advocates are chiming in about the need to prime the lending pump at the Small Business Administration.

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Headlines from the 'Net

Merchant Breaks Google’s Rule, Loses $4 Million

Member | Dave Tanaka | Aug 31 | manage

Gift basket business owner Ryan Abood relates how he got on the bad side of Google and the devastating consequences.

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Dunkin' Franchisee Seeking City Funds to Open Shop

Member | Marilee Hayes | Aug 8 | manage

A Birmingham Dunkin' Donuts franchise has tapped into the local city council for financing.

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July 2010 Unemployment Figures

Reporter | Don Sniegowski | Aug 6 | manage
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Heavenly Ham Owner Goes Independent

Member | Dave Tanaka | Jul 30 | manage

Circumstances under his franchisor Heavenly Ham changed over the years, leading Rob Wesolich of Creve Coeur, Missouri, to make decisions that brought him to the position he is in today.

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Operators Tap into Text Messaging

Member | Darnelle White | Jul 1 | manage
SMS Text Messaging
Niklas Bildhauer/Wikimedia Commons
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CKR Shareholders Approve Buyout via Record Votes

Member | jagsd01 | Jun 30 | manage

Today, the CKR shareholders, the holding company of Hardee's and Carl's Jr, approved a $12.55  buyout from the Apollo Private Equity Group.

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Shake Shack: 5 Tips on Company Growth

Member | Marilee Hayes | Jun 24 | manage

Companies commonly get into serious trouble when they expand their business the wrong way, such as growing too fast.

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Recipe Contests Tap Customer Creativity

Member | Pualani Kaai | Jun 9 | manage

Consumers are helping to create new menu items through restaurant-chain-sponsored contests. One of the latest is being run by Culver’s ButterBurgers & Frozen Custard.

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BofA 2010 Small Business Lending Goal Is 6% Increase

Member | Dave Tanaka | May 14 | manage

Bank of America is increasing its small- and mid-sized business loans by 6 percent, or $5 billion, over 2009, according to Business Week.

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Copy Machines Keep Permanent Records of Documents

Member | Dave Tanaka | May 4 | manage

Many Americans don't know that office copiers keep permanent records of everything copied, faxed or emailed through them.

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Expert Advice

Business Process Improvement

Member | altremis | Aug 25 | manage

In the 20th Century the majority of business process improvement were developed in the manufacturing area but the central techniques and principles remain translatable across most industries today.

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Jet Blue Attendant, Hero or Jackass?

Member | Dave Melton | Aug 12 | manage
Dave Melton's picture

The recent meltdown by a JetBlue flight attendant highlight customer and employee relationships in a spectacular way. A lot of people are calling Steve Slater a folk hero.

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Chain Restaurant Same Store Sales Pop, What Happened?

Member | jagsd01 | Jul 15 | manage
jagsd01's picture

Same store sales is an important retail and restaurant metric. It is because of the operating leverage concept, that is, once an incremental sales gain occurs, somewhere from zero to $.70 falls through to the bottom line.

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