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Panel Answers Questions About Buying a Franchise

Blue MauMau thanks the producer of WFPL's State of Affairs program, associated with the University of Louisville, for emailing us their panel discussion on franchising in an mp3 file and giving permission to make it available here. Their audio archives are not working to date, so this is the only online copy of National Public Radio's "Business Franchise." Below are a few interesting excerpts from the program. Any comments?

Q: Are banks more apt to finance a franchise?
A: "They [franchise systems] have a more proven track record. Most small businesses, especially the restaurant business, may have a 90% failure rate as opposed to coming in with a plan and experience behind you [as a franchise]. - Billy Fox, Jr., founder of J. Gumbo's Down Home Cajun Cookin' franchise

Q: Is there a personality profile of someone who does well?
A: "In franchising, you have to be a people person. People skills are important...." "If you are a consummate entrepreneur, you will be in constant conflict with your franchisor." - Prof. Wayne Jones, University of Louisville, who is an ex-franchisor executive and teaches franchising

Q: What are the most popular franchises of late?
A: "The trend I see is into the service sector. To give you an example, I have a client that owns a franchise called Young Rembrandt's..." - Thom Crimans, franchise broker with FranNet

Q: The first caller said he thought he did his homework [in selecting a good franchisor and yet failed] but it's almost like you can't do enough research.
A: "Do your own homework. Talk to some of the owners. Both that are happy and not happy. Track them down and get some information." - Dr. Wayne Jones

A: "There's nothing in the offering circular that tells you what the business is about so you need to talk to franchisees." - Thom Crimans

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