Pet Business Booming
Humans and pets go back probably to the beginning of the human race. In many families, the most popular member is their dog. Everyone may be upset at each other, but not at the family dog. Depressed senior citizens snap out of their doldrums when a dog, wagging its tail, comes to visit their nursing home. And it's not just dogs. A restaurant in the heart of Waikiki does a booming business because of its huge, two-story marine aquarium (and their good food).
According to a recent Business Week cover story, Americans now spend $41 billion annually on their pets. To put that into perspective, that’s in excess of what Americans spend on the movies ($10.8 billion), playing video games ($11.6 billion) and listening to recorded music ($10.6 billion) combined!
The Business Week story goes on to say that The American Pet Products Manufacturers Assn. reports that 42% of dogs now sleep in the same bed as their owners, up from 34% in 1998. Their menu has now gone far beyond the dog food of years ago, reflecting the variety of the diets of the humans they live with. Half of all dog owners say they consider their pet's comfort when buying a car, and almost a third buy gifts for their dogs' birthdays.
Here’s a comprehensive list of franchisors in various aspects of the pet industry.
For a short overview of the pet industry, see this Business Week video.
And here’s the link for the Business Week cover story.












RELEVANT INFORMATION
The size of an "industry" is not a reliable indicator of the quality of your chances to operate a small business in that industry successfully over the life of a franchise agreement. In fact, the larger an industry already is, the more likely it is that entrenchment by established competitors will make it more UNlikely that you will succeed as a small business operator under a franchise or not.
The aggressive growth rate of the industry is in itself an indicator of rapid replication of already established competitors who are way ahead of you on the learning curve. Franchise training, whether for three weeks or three months, will not get you up to speed with the folks who are already factors in the business. And they probably do not have the extra carrying charges associated with being franchisees.
Size and growth rate are therefore, hardly scratching the surface of information you must assimilate in order to assess the investment worthiness of a business in any such industry. Size and growth rate can be as much discouragers as encouragers in making a small business decision.
Within that gross descriptor lie many micro trends and performance variables that have to be sorted out. Finally, what may look like a hot prospect today may not have the "legs" to endure profitably for the life of the franchise agreement.
If it is not a high service dependent business, one of the main issues today is how close it is to being Wal-Mart ready. If you can go to Wal-Mart and find the business products/services being offered there, all other information of any kind, no matter how encouraging, must be disregarded. Wal-Mart erodes pricing by 15 % or more when it comes into a business. That price erosion comes off your bottom line if you are a direct competitor. When you take 15 % off your projected bottom line into account for the Wal-Mart impact, where does that leave you?
When you have checked Wal-Mart, go visit Target, K-Mart, Lowes and Home Depot and their ilk also to see if it can be purchased there.
If your franchisor has been selling this through their franchisee network, in a large market you can depend for a certainty that the franchisor is trying to find the route to introduce the products/services through these alternative channels of trade.
In short, there is probably more risk in buying a franchise so positioned. Gross statistics like that do not tell you anything that should make you enthusiastic.
Richard Solomon
www.FranchiseRemedies.com
Spoiled Pets
Seems the busier society gets, the more we want to spoil our pets for having to neglect them.
Lawyers Giving Business Advice
Michael and Richard, you fortify the well-known saw (at least among successful businesspeople) that lawyers are good for legal advice, not business advice. Attorneys know that they don’t get in trouble for giving the advice that a business deal is bad, but they can if they say it’s good and their client winds up in business trouble. Which obviously could easily happen, no matter how good the business opportunity appears at the time. So they have to stick to the negative if they value their practices and reputations. It also is a big help in avoiding traumatic confrontations.
In my humble opinion, lawyers are essential for legal advice, but it’s obvious that business decisions should be made after careful due diligence and analysis by the businessperson involved. It’s surprising how many businesspeople don’t do that. He who counts on his lawyer (or his accountant, for that matter) to make his business decisions is not going to be much of a success. In fact, again in my humble opinion, on that path lies disaster.
Blue MauMau should have more stories that help us readers find a profitable franchise or business opportunity that will work out well for us. Negative stories of what not to do are helpful, and in many cases very helpful, but in the end don’t put money in the bank from a good, well-run business.
Nothing in the story by Pualani says that people should rush out and get into the pet industry. But then again, a business where people’s hearts and interests naturally lie is an industry that could bear cautious but serious investigation. Hearing about the cons is great. But what’s going to put money in the bank is taking a good, hard look at the pros. And that’s up to the businessperson.
I personally recall a small chain of pet stores whose sales transactions I had occasion to analyze a few years ago. The sales volume per store was quite impressive compared to most other businesses that I worked with. But that is just one example and the only pet business that I can recall from personal experience. I am no longer in that line of work, so can’t speak for the current situation.
Dante
Michael Vick, unemployed, seeks franchise opportunity
As Michael Vick would say: "Call off the dogs!"
Sheesh... we don't have to jump on everyone who posts an article. I looked at the "comprehensive list" and there was a wide range of zors ranging from the plausible to the "only-if-you-want-to-lose-the-401K" variety. We criticize the IFA-style "franchising is a sure thing" mentality on the grounds that the industry is more complicated than that, and the converse "franchising sucks" mentality is properly criticized on the same grounds.
As to Pualani's overview of the sector:
I have noticed that there is sharp competition in the pet food sector (at least with respect to dogs & cats); big-box retailers like K-Mart & WalMart and major supermarkets like Shoprite (NYC area) are even undercutting Petco. As one who spends so much at Petco that I got their "Top Dog" card, I can tell you that there are very price-sensitive sectors such as food, but there are some service-oriented areas such as grooming where a well-run business (franchised or not) stands a decent chance.
As to the off-topic remark of Dante about lawyers, there is merit. Lawyers and CPAs would do well to remind clients at the outset that the role of the professional is (in part) to point out risk and strategies to mitigate risk. Nothing wrong with that. If you are more risk-averse than your lawyer, that's not a good match!
REALLY STUPID
Lawyers with many years franchising experience - especially those who have been up to their necks in litigation/arbitration, and who have business savvy - are really good resources for business as well as legal analysis,
You have an attitude issue, not an issue in respect of which you speak with intelligence.
I've had many clients with your anti lawyer attitude who ended up in great trouble because they had more attitude than savvy. Having a good business that you created doesn't mean that others have nothing worthwhile to contribute.
Richard Solomon
www.FranchiseRemedies.com
Business Advice
Dante;
I disagree with your claim that lawyers cannot give good business advice -good lawyers are primarily strategic thinkers. (What was Charlie Munger's first career?)
But we don't buy crap, and then try to resell it as advice like "But what’s going to put money in the bank is taking a good, hard look at the pros. And that’s up to the businessperson."
Michael Webster PhD LLB
Franchise News
Gross Market Statisics are Gross
I agree with Richard, and he will be shocked because so does the FTC.
Under the proposed new business opportunity rule, the FTC would make the use of industry statistics a misleading practice, unless the statistics were representative of the opportunity.
Michael Webster PhD LLB
Franchise News
Interesting that statistics of industry or sector
This comment has been moved here.
REALLY STUPID??!!
Now, now, Richard, you're getting quite uncivilized.
I don't doubt that with your specialized experience, you have plenty to say that is worth listening to. In fact, I have been quite entertained by your postings and find them refreshingly original and with plenty of truth.
However, would you or would you not agree that it is safer for a lawyer to give negative advice than positive advice (this business looks like a winner!) and that ultimately, the responsibility for the decision to go or not to go with a business should be that of the person contemplating the business, not the lawyer's?
In other words, if a lawyer gives opinions, like you just did on the pet industry, should a reader just forget about looking at the pet industry, which he may from personal experience think could be a great business?
I bet there'll be people who get into the pet business now or later laughing all the way to the bank . Or maybe you'd dispute that?
I hire a lawyer for his valuable legal expertise. Hiring a lawyer for his business advice, for which he has no training, is certainly a novel idea. Although his years of experience with nasty franchisors and their bag of dirty tricks is invaluable. Now if he has an MBA too, plus years of experience slogging it out as a businessman, that's a horse of a different feather.
But still, an important decision like going into a business or not is a decision that rests with that person, and the initiative is his, not his lawyer's.
Dante
Good Business Advice?
Michael, I reiterate, lawyers have legal expertise, and their business advice is chiefly in the negative. Which may not be a bad thing, but a businessperson should not substitute the lawyer's business judgment for their own.
If you feel lawyers can give professional-level advice on a business worth investing in, do you have any situations that you think are worth looking into?
Is it your position that businesspeople should ask their lawyers to not only give them legal advice, but also steer them to profitable business situations? And their lawyer's business judgment should be considered superior to their own when it comes to a business that is going to greatly affect that person's, not the lawyer's, future?
Dante
BLIMEY!
BLIMEY!
Richard Solomon
www.FranchiseRemedies.com
With the luxury of hind-sight.....
I regret not having some cold water thrown on me by a savy attorney who specialized in the franchise field. All my business and financial experience was not enough to properly prepare me for entering the very unique arena that is franchising. Basic business and financial knowledge may be enough when both parties are acting in good-faith and abide by the contract, but when one party doesn't, it's quite another. You see, unlike so many other business industries, while the franchisor has remedies available to them if the franchisee acts in bad-faith, the franchisee doesn't. The franchisee MUST know this in order to make an informed decision about whether to enter into this agreement and take the necessary precautions. It's one thing for an indivudal, their attorney and accountant to read the UFOC and understand the implications. However, it takes someone with franchising experience to really point out the pitfalls of 'franchising' that only comes from first-hand experience.
Lisha
Rhino Super Center
HAHAHAHA
The last client who said that to me had a tad over 1,000 franchisees. I suggested that he start looking around for diversification acquisition opportunities, as his concept was getting long in the tooth. He said that to me - "I don't need a GD lawyer telling me how to run my business."
He now has 400 franchisees.
Richard Solomon
www.FranchiseRemedies.com
What happens at Meineke when a Zee acts in bad faith?
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