Quiznos Board Member Becomes President

Posted Tue, 2008/01/08 - 13:10 by Bob Frankman

Former Yum Brands COO and CFO Named as Quiznos President

DENVER - Quiznos announced the appointment of David Deno as president. Deno was managing director of CCMP Capital and a board member of Quiznos. Deno brings considerable experience in building shareholder value for public companies.

"Before joining CCMP, Deno spent more than 15 years with YUM Brands and PepsiCo. As chief operating officer — and, previously, chief financial officer — he was instrumental in growing YUM Brands and building shareholder value after its spinoff from PepsiCo in 1997. Deno also held senior positions in YUM's International and Pizza Hut divisions. Prior to joining YUM, he worked for Burger King Corporation for eight years in various finance, real estate and operations assignments." (Fast Casual)

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84 Comments

Quiznos David Deno - Just A Second Stringer by Guest

Submitted by Guest on Wed, 2008/06/18 - 08:13.

Deno is another guy who has no idea how to make this concept work - a guy who fiddles while Quiznos burns. By touting the latest Q giveaway he's proven that franchisee PROFITABILITY is no concern of his. 40+% food and paper cost with no reimbursement and no price cut from Q. We're paying for the campaign that Q is using to put us out of business. Of course, the article says exactly what Deno is and where his interests are. "Deno brings considerable experience in building shareholder value for public companies." For franchisees it's just another Q-Screw. So genius, how do you maximize profits in a company where the primary earners - the franchisees - are going broke?

Quiznos Comment Moved by Guest

Submitted by Guest on Tue, 2008/06/17 - 18:41.

This comment has been moved to the forum area.

The Wrong Focus by Guest

Submitted by Guest on Sat, 2008/01/12 - 00:07.

So Q brings in another "expert" to add to its growing "Dream Team". I'd like to know what he was promised - how many shares of stock he'll get in the IPO that CEO Greg Brennenman has been dead set on selling to Wall Street come hell or high water. The problem is that this company is an empty shell...poorly performing restaurants owned by franchisees that have watched their life savings stolen by Q and its dishonest vendors and partners. How dishonest? 1. Q forced us to use Horne LLP, a major accounting firm, while it looted us to the tune of $75 a week for basic bookkeeping services over the past year. No payroll, just bookkeeping. Now it's "down" to $60 a week. In most areas no-one in their right mind would pay anything close to that for bookkeeping...but for Q every service is an opportunity to suck more money out of franchisees. 2. How about having to pay a Q owned supplier $6500 for a POS system that was outdated 15 years ago? A glorified cash register that can't track food inventory, can't store data, and takes three hours to reprogram simple price changes. 3. Food and paper cost averages that are at least 6% higher than Jimmy John's, Subway, and every other major sandwich competitor. Of course Q gets rebates based on volume, but franchisees don't see it because Q and the suppliers split it. 4. Q reps tell us we shouldn't raise prices because we would price ourselves out of the market while Q continues to raise our prices...because they can. Roast Beef is now at 2.90 a pound, Swiss Cheese $3.55 a pound and cheddar cheese is nearly $3.00 a pound. Any food "savings" came from reducing the meat and cheese on sandwiches, not actual cost reductions. For you Wall Street fatcats...some free advice. Don't believe that idiot Brennenman when he talks about how a value menu and delivery will save this franchise. With what we do and the store design we can't do enough volume to sell enough $2 sandwiches to significantly increase sales - this aint McDonald's. And with the high food costs how will FRANCHISEES make any money in the dog eat dog world of delivery? Very few, if any, will. Brennenman is looking for a quick score - the one he apparently missed when he was forced out at BK. Don't give it to him.

Is Brenneman Gone? by Guest

Submitted by Guest on Sat, 2008/02/16 - 14:48.

Rumor has it that the Board at Quiznos has booted out Greg Brenneman. He's strictly a figurehead and the shots are being called by Mr Deno. Are the "SCHADDENS" far behind? LORD HELP US!

Someone please do some arithmetic by RichardSolomon

Submitted by RichardSolomon on Sun, 2008/01/13 - 11:53.

There is a revenue stream coming in from new franchise sales.

There is a revenue stream coming from franchise royalties.

There is a revenue stream coming in from the vig asasociated with franchisee purchases from vendors.

Existing franchisees, desire a slow death because "life is precious" and a dignified end of life exit strategy isn't going to happen. They will keep on paying Quiznos right up to the door of the bankruptcy court, losing their "whatever assets" anyway.

No one seems to be winning these wrongly sorted out lawsuits, so there are no big judgments against Quiznos.

Am I missing something? If my math is correct, the "turnaround" doesn't prioretize making franchisees profitable beyond marginal quasi starvation existence. Maybe that won't make for a big public securities offering, but think of the lawyers they subsidize. It's hard to hate folks who pay a lot of money to lawyers. --

Richard Solomon, FranchiseRemedies.com, has 44 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Quiznos Executive Dream Team by Don Sniegowski

Submitted by Don Sniegowski on Tue, 2008/01/08 - 13:20.

It should be pointed out that Quiznos has gathered a dream team in the quick service industry. QSR magazine recently named Quiznos as the best new management team in the industry. The magazine explains:

"In the last year, Quiznos has assembled a seasoned management team, including outstanding executives from the outside like Mike Elliott formerly of YUM Brands and Burger King as EVP Third Party Development; Steve Provost formerly of YUM Brands as EVP and Chief Marketing Officer; Rich Emmett formerly of Papa John's as EVP and Chief Legal Counsel; Clyde Rucker formerly of Burger King as EVP and Chief Administrative Officer; Rebecca Steinfort formerly of Level 3 as SVP Delivery/Catering; Hannibal Myers formerly of Church's Chicken and Shoney's Restaurants as SVP Non-Traditional Development; and Kevin Dearth formerly of Arby's and YUM Brands as SVP Field Operations. In addition, Bill Flaherty and Brandon Turner, previously part of Quiznos senior team, were positioned in new roles as EVP Company Development and EVP and CFO, respectively."

And that list does not even mentioning CEO Greg Brenneman, known best for helping turn around troubled Burger King and Continental Airlines.

Quiznos by Guest

Submitted by Guest on Wed, 2008/01/23 - 12:07.

Great You Tube video that is spot on! http://www.youtube.com/watch?v=w7bmMEjisJE Enjoy.....

Re: The Wrong Focus by Guest

Submitted by Guest on Sat, 2008/01/12 - 02:17.

The chances of my home made rocket launched from my backyard landing on Pluto are higher than Quiznos going public anytime in the forseable future. The Dream Team at Q is in denial - and no, that is not a river in Egypt ......... !!! This company is about to implode and Greg Brennaman (CEO) keeps sending those happy talk voicemails every Friday. I think he is about to be fired for non-performance.

Quiznos Franchisees Don't Need Fast-food Experts by Guest

Submitted by Guest on Sat, 2008/01/12 - 08:19.

Quiznos isn't a true fast-food restaurant. The food quality is still better and the sandwiches take more time to make because of the extra ingredients and the glorified toaster that toasts them. Bringing in fast-food "experts" won't solve Q's problem as the disgruntled Q owner points out above. What Q needs is a food co-op to really cut food and paper costs to franchisees and level the playing field with Subway and Jimmy John's, an ad co-op to maximize ad monies and focus on profitable, high-end subs, a complete housecleaing and streamlining of the corporate mess in Denver, and most importantly executives who are more focused on turning this company around than how much the stock options from an IPO will be worth. Greg Brennenman has had a year to institute major changes and his record is one of lies and broken promises. There is no profit at most Q's - in many regions 75% of stores are at breakeven or below. High costs, low prices, and poorly thought-out roll-outs over the past year have Q franchisees seeing more and more red on the bottom-line. That's on Brennenman's watch. He's not the solution, just another problem.

Quiznos Turnaround? by Guest

Submitted by Guest on Sat, 2008/01/12 - 17:12.

Not much has really changed. The openness facade is showing it's true colors. Brenneman would always quote where the company stood on same store sales when sales were up but now there is no mention of it. Most of Brennemans weekly voice mails quoting increased sales were in the early stage of his employment with Quiznos which was well before any of his programs took place. I can't believe this dream team is hanging our future hopes on a $2.00 sandwich or for a delivery program which is not working. After what I think is a busy lunch, I check sales only to find that we are actually $200 to $300 less in sales. Why? Because it takes a lot of customers buying $2.00 sandwiches to get sales up to a respectable level. I gave these executives a year to convince me that they had the answer to our problems and I can tell you they really haven't done anything meaningful. We are no more profitable now than a year ago. Same store sales are down. These guys basically put lipstick on this pig but really, it's still the same old ugly pig.

Re: Someone please do some arithmetic by Guest

Submitted by Guest on Sun, 2008/01/13 - 13:45.

Here is open store data taken from Q's website (there is an undocumented way to do this, and from the public site) Stores open as of: 1/08/07 - 4,616 Stores open as of: 1/02/08 - 4,641 Net store increase over the past 12 months: +25. This is a far cry from the 5,000 new stores goal over 3 - 5 years touted at Q's sales seminars a year ago. The Dream Team hired by Mr.Brennaman does not come cheap, nor do the lawyers hired by him to defend their actions against the numerous suits (36 at last count, or was it 36 pages in the UFOC?) You are correct there has not been a major victory for zees in the courtroom, but it could happen in the near future ...... Several others have been settled out of court - Canada, Australia and NJ come to mind. Q has been milking this cow for a long, long time. At some point the udders will run dry !

Quiznos Says Brenneman Not Leaving by Don Sniegowski

Submitted by Don Sniegowski on Thu, 2008/02/21 - 19:21.

Quiznos says that there is no basis to the rumor that Brenneman is leaving.

Ms. Janet Sparks, investigative reporter, and Don Sniegowski, editor, had a conference call Thursday morning with a spokesperson for Quiznos about rumors that the chain's CEO was stepping down. They said that there was no substance to such a rumor.

The new president will focus more on operations and development.

Quiznos On Life Support by Guest

Submitted by Guest on Mon, 2008/01/14 - 09:10.

Mr. Soloman hit just about every point. As a franchisee the only thing I can add is that the revenue stream from franchise royalties no longer goes to Q - it goes to JP Morgan's spun off investment entity that got greedy looking to hit the lottery with an IPO. What that means is that Q's primary revenue is tied to food and supply sales TO FRANCHISEES and franchise sales and transfers. So to expect Brennenman to cut our food costs to bring them inline with industry averages or to stop the churning and over-selling stores in any market they can still sell stores is naive at best. As for the lawsuits, I pray to God we win but I'm not optimistic. We all signed a contract that allows Quiznos to do whatever it wants with no legal recourse available. If anyone ever told me that a franchisor would actively work to screw its franchisees I would never have believed it, until now. If we get a judge who wants to look outside settled law, of which there are plenty in this day and age, we can win. If not we will have to suffer the consequences of partnering with thieves. Brennenman is painted into a corner, and only part of it is his own doing. The problem with Brennenman is that he's not trying to fix the problem, just gloss over the fundamental issues until he can get his IPO and get out. His "dream team" is at Quiznos for the same reason. In this case, unfortunately, the problems are at the corporate foundation and the motivation of getting rich isn't enough to save the company or the franchisees. Finally, I'd love to post under my own name, however, signing that Q agreement also silenced my freedom of speech rights.

Re: The Wrong Focus by Guest

Submitted by Guest on Mon, 2008/01/14 - 13:26.

" ........ With what we do and the store design we can't do enough volume to sell enough $2 sandwiches to significantly increase sales - this aint McDonald's." Total agreement here! If a guest walks into my store, takes up a parking spot, soils my floor, sucks up my airconditioning, listens to my Muzak, occupies a position in the order line, orders a made-to-order product,occupies a table AND orders a $2.00 sammie, I lose money on that transaction. Food cost be damned; I am talking about opportunity cost. This is not about selling an unoccupied airplane seat at any cost ! Which is exactly why our sammies are priced well over $2.00 and we never suggest them to our guests.

Re: Quiznos Executive Dream Team by Guest

Submitted by Guest on Tue, 2008/01/08 - 13:24.

that's great . . . . if it were worth the paper it was written on. Point, their combined IQ can do nothing if they don't allow us to make money - yes, I said ALLOW. Status Quo = no Q in 2 years and none brought in so far have done anything different than Schaden. They do everything BUT what is needed . . . . sheesh.

Brenneman Remembers Bain's Mitt Romney by Bob Frankman

Submitted by Bob Frankman on Tue, 2008/01/08 - 13:35.

On this day of New Hampshire's presidential primary, I found this YouTube presentation on Greg Brenneman who recalls Mitt Romney from their days together at Bain Capital. In fairness, it shows the respect that the Street has for Quiznos' Brenneman and the bright talent he knows.

Quiznos Dream Team by Guest

Submitted by Guest on Tue, 2008/01/08 - 19:19.

Yes, this dream team dreams up a figure of $15,000 extra profit for each Quiznos restaurant in 2007. What happened? We didn't come close to that figure and many stores saw profits plunge due to decreasing sales. What does Quiznos corporate respond with? Fast food chain x and fast food chain y aren't doing well either. Give me a break. We were at rock bottom and thought there was nowhere to go but up. Folks it ain't happening. This so called dream team are dreaming up ways to screw us franchise owners.

Disgruntled Quiznos Franchisees Post Video on YouTube by Bob Frankman

Submitted by Bob Frankman on Wed, 2008/01/23 - 14:15.

The YouTube video that satirizes Quiznos' franchise problems was also posted here.

Internet Video Shows Franchise Problems at Quiznos

It has some 20+ comments on it. There's also a comment on the YouTube site.

Are you posting under this article because you are saying that Deno, the new president of Quiznos, has to tackle these challenges? Is the Yum Brands ex-COO capable of tackling these tough issues?

The old 50% ZOR-ZEE Justifications by Guest

Submitted by Guest on Thu, 2008/01/24 - 17:22.

The name of the game and the nature of the beast is that if 50% or 60% of the franchisees are standing and servicing their debt and getting a small paycheck, they really don't give a damn about those 50% or 40% who aren't. Sometimes this works to the favor of some ZEES who get to expand on the cheap purchase of a failed ZEE's tangible asssets and who get the intangible asset of the built-up sales for nothing as a gift from the franchisor. The very nature of franchising gives the franchisor all of the Aces. The franchisor can continue to stand and profit as long as he can sell new franchises out the front door and discounted frqnchises out the back door ---based upon the visibility of the ZOR in the economy. The franchisor can stand at a 50% failure rate as long as he can sell discounted stores and as long as the Lenders will give loans for these franchises and as long as the SBA will guarantee loans at any degree of failure. Richard Solomon really tells the truth about all of this stuff and if you would read his Essays and "Beguiling Heresy" by Paul Steinberg, you would understand that "franchising" is a business model that DEPENDS upon capturing "chumps" in long-term indenturing contracts who will pay for their own indenturing by providing the capital and the cheap labor to wear the franchisor's brand name. --And, who will disappear in failure because they won't have any $$$$ left to approach the courts who tend to always protect the terms of the contract that was signed. Richard Solomon says it all. It is sure good for the lawyers! and the franchisors, and the developers, and the landlords, and the government. Who the hell cares if franchisees fail?

Re: Quiznos Executive Dream Team by Guest

Submitted by Guest on Thu, 2008/01/10 - 02:12.

Mr. Brennaman, the turnaround expert promised a profit increase per store of $15K in 2007 - that did not happen, not even close by any stretch of the imagination. Then he declares in late Dec.'07 that franchise owner profits are up by 60% with no baseline and no explanations - that is a fairy tale by any standards. Now CCMP (51% owner of Quiznos) places David Deno as President to figure out what the hell is going on with their investment in this company. Looks to me that the clear losers in this game are Quizno's FO, Quizno's employees who have been rif'ed, and store team members that have seen their hours reduced and that is only if they are lucky to be still working at a store that is open. Dream team, my a$$ - I hope one day the courts cut them a new a$$hole!!!

Who would you hire to run Quizno's? by Truth in Franchising

Submitted by Truth in Franchising on Sat, 2008/01/12 - 09:07.

You don't want QSR experts and people who want stock or other incentives what do you want? Maybe a good hearted altruistic self-less person like Jimmy Carter might work for free?

The Truth Shall Set You Free!

TIF

Think some more by RichardSolomon

Submitted by RichardSolomon on Sun, 2008/01/13 - 14:05.

Quiznos is building models. One is a company model - what kind of revenue dynamics are being targeted?

One is a franchise system model - what kind of financial dynamic is required to keep the franchisee network marginally in positive cash flow - so that they will stay around and keep paying Quiznos, thinking that in some long run pipe dream they will improve their lot? This is called the "how little can we feed the fools?" model.

As for dreams of franchisees winning lawsuits, when you look at the lawsuits and how they are configured, most of them are ridiculous. But, when all you will do is work with a free lawyer, you get what a a free lawyer has - not much. There are no Dady & Garners and no Bobby Zarcos out there. If you want D&G level and Zarco level and Richard Solomon level representation, that's who you have to hire. Lawyers who bring antitrust claims in the Quiznos scenario are simply fools. God knows, we saw the disaster brought on the Coffee Beanery franchisees by so called "well meaning" lawyers who "believed in" their clients' cause. Well meaning bozos get bozo results.

Wishful thinking is not a substitute for harsh realistic analysis.

What might have happened in other countries is no indicator of what will happen in the USA. --

Richard Solomon, FranchiseRemedies.com, has 44 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Christian, Brenneman, is between a Rock and a Hard Place by Guest

Submitted by Guest on Thu, 2008/02/21 - 20:20.

As a practicing Christian, I'm sure that he prays for guidance in the matters of Quiznos. He did not create the problems that arose from the GREED of Quiznos and their overseeding practices, and other exploitive practices. Yet, he was chosen to try to quiet the storm and to bring about effective change. He has tried to do the only thing possible! That is, he has tried to develop policies to save the existing franchisees but he is subject to the will of others in Quiznos who may not be as dedicated to fairness and fair play and who are only concerned with Quiznos Corporate surviving with profits. Quiznos is concentrating on International business and operations and development. As long as Quiznos can survive through churning here in the US and expanding in the global economy, and they can continue to sell franchises through the front door and failed and discounted businesses out the back door, this is what they will do. If too many of Quiznos franchises fail in the future, both in the domestic and international markets, Quiznos will fail and in the end, everybody will be hurt to include innocent Quiznos ZEES who may be operating at breakeven or above. If Quiznos Corporate doesn't fail, their franchisees who have failed will be considered to have been logs on the fires of development that was good for the local and national economies, and their sacrifices will be for "the greater good" as defined by "the powers that be." Brenneman may be faced with realities that he can do nothing about and can only pray about. He has been successful because of his ability to face reality in terms of saving the profits (thus the companies) for his employers and in this case, his employer is the franchisor and not the franchisees. He was hired to save Quiznos' paper and to keep this paper viable in the marketplace. It is difficult to serve two Masters and I'm sure that Mr. Brenneman experiences conflict. It is not fair to put all of this on his shoulders and maybe Dave Deno can help share the burden and take some of the pressure off of Mr. Brenneman who is a good man who tries to do the right thing, according to his Will, and the Will of the Creator!

That sounds so cold and heartless!!! by Barbara Jorgensen

Submitted by Barbara Jorgensen on Thu, 2008/02/21 - 20:54.

I believe in order to make it really big you have to be cold. At least that is what I see out there in business. Make money on someone's blood, sweat and tears. How can you stand the world of business?

Submitted by Barbara Jorgensen on Thu, 2008/02/21 - 21:13.

How do you fix the problems made from the previous owners? I wish you luck in court. The reason you do not understand why your zor would actively screw its zee's is because you are a good person. Bad people don't think on our leval. I have spent many hours on BMM to understand the mind of the bad zor. I believe I understand it now. If you believe in God then you know that God sees everything. You don't think God isn't happy with these bad guys. In history the bad guys ultimately are fated for demise. Look at Hitler, Sadaam Hussein and it a matter of time before Bin Laden gets what he deserves.

Q Royalties going to JP Morgan? by Guest

Submitted by Guest on Mon, 2008/01/14 - 09:54.

Where is your proof of this statement? Is this just your specualation? Where can I read for myself that Q royalties go to JP Morgan and not to Quizno's? I could see where JP Morgan would share in pro-rata profits from Quizno's. I do not think that Q sold their royalty stream to JP Morgan, but I could be wrong so why don't you show me your facts.

Quiznos by michael webster

Submitted by michael webster on Mon, 2008/01/14 - 10:08.

Guest writes: "If anyone ever told me that a franchisor would actively work to screw its franchisees I would never have believed it, until now."

Why wouldn't you have believed it?

Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"

Re: Re: The Wrong Focus by jd

Submitted by jd on Mon, 2008/01/14 - 13:43.

'If a guest walks into my store, takes up a parking spot, soils my floor, sucks up my airconditioning, listens to my Muzak, occupies a position in the order line, orders a made-to-order product,occupies a table AND orders a $2.00 sammie, I lose money on that transaction.'

I guess then you are working at capacity at all times if you don't want people coming into your store(s), to purchase a $2.00 sammie, even if you make a profit on the sandwich.

If not, then you are losing money. Your parking spot, air conditioning, Muzak are all sunk costs (you are paying them anyways).

This is the way the zees in the franchise system I worked for thought too. They thought it was better to lose a 'little profit' sale than take it even though the person doing the work was going to be there and would have nothing to do. So, they don't get the profit, yet they are still paying for someone to sit there doing nothing.

Pay no attention... by Guest

Submitted by Guest on Wed, 2008/01/09 - 15:12.

...to the man behind the curtain. "Fast food chain x and fast food chain y aren't doing well either." is the oldest deflection in the book. I had a mentor tell me - Once the "we don't suck as much as them" logic takes over a business conversation on performance, run away fast.

Quiznos and the youtube video by Guest

Submitted by Guest on Thu, 2008/01/24 - 03:16.

I think its fair, based on the comments on here, that the majority of Quiznos zees do not thing that Deno is either willing or able to make the needed changes. Bob, as you know those Q zees are prohibited from even talking about that video, so why don't you contact Deno and ask him his opinion of it? Maybe someone needs to send a link of that video to the major news organizations. BTW, who made that video anyway?

No one can run Quiznos unless... by RichardSolomon

Submitted by RichardSolomon on Sat, 2008/01/12 - 10:57.

the model is changed. And that simply isn't going to happen. Despite the carnage, they continue to sell franchises, and FranWads keep on buying them. For so long as there are morons out there with investment money,the charade will continue, no matter what manner of clown troup is in charge.--

Richard Solomon, FranchiseRemedies.com, has 44 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Ray Kroc or Dave Thomas by Guest

Submitted by Guest on Sat, 2008/01/12 - 16:28.

Someone with a track record of leading and winning. You can say all you want about Brennenman and his cohorts but they're the second string. They made their names working FOR someone and never built a business from the ground-up, never OWNED a Quiznos, and never managed one. It shows in every decision that has been made to date. They've kept the same system in place that (p)Rick and Dick Schaden used to scam millions from franchisees...they're just not as blatant in their absolute disdain for the restaurant owners - who by the way are the ones doing the bailing that keeps this shipwreck afloat. And Brennenman lies. The year-end numbers for the restaurants are out. They suck. Brennenman didn't have any problems lying about our profitability a month ago. Let's see if Brennenman has the balls to tell the truth now. Something tells me that the answer to that is NO.

Re: Quiznos and the youtube video by Guest

Submitted by Guest on Sun, 2008/01/27 - 01:04.

"BTW, who made that video anyway?" One really PO'ed franchise owner ...... ! With the professionally done video production and the reproduction and distibution costs to 6,500 + addresses, I am estimating he/she easily dropped $15K on the endeavor. More power to that person, and a big Thank You. He/she may have saved a whole generation of potentail owners about to be sucked dry of their life savings.

Sorry, I lost you at... by Guest

Submitted by Guest on Thu, 2008/02/21 - 20:32.

"As a practicing Christian"

Re: Think some more by Guest

Submitted by Guest on Sun, 2008/01/13 - 23:22.

Fundamentally, I agree with your assessments. The difference being that the lawyers are NOT free, you may argue there are not of the caliber required to win, but they have won similar cases in the past. Don't quote me on this but Snap-On tools comes to mind. I send a monthly check to fund their efforts as do others that have joined forces - and that number is far, far greater than 50 as reported in a recent trade rag article - if only that reporter had done his homework. The issues that existed in Canada and Australia are no different than the issues here in the States. Even if the lawyers do not win, their efforts have resulted in Q modifying policies - something that would never have taken place without the pressure of suits. The biggest change was a 95% change in management of this company just within the past 12 months. And if the Dream Team aspires to take Q public under the current state of affairs, I don't know what they are smoking, but I would like some of that ........ !

Every one is different!! by Barbara Jorgensen

Submitted by Barbara Jorgensen on Thu, 2008/02/21 - 23:14.

I couldn't believe that someone could hurt us so bad in nine months. Our lives changed. The above statement is a normal guestion from someone who is trustworthy. People who trust easy could never think of going in business and hurting others for a buck. After writing on this site I could see how different everyone thinks. I can honestly say I no longer have a "Polly Anna" out look. I am more cautious. A loan officer called me not too long ago. I asked for references, phone numbers and a profolio about him. I am doing due diligence in everything I do. I no longer trust people and look at people as being bad not good. I am over 50 and I finally look at the world as it is. The rose colored glasses are off. I am polite to people but look at them entirely different. I noticed when I signed the contract to hire a commercial real estate agent my hands were shaking. We all think differently and takes many people time to learn not to trust people until they earn your trust. One thing I am grateful for is I am so happy I am who I am. How do people sleep at night after screwing over people? The only answer is they are very bad people.

Re: Q Royalties going to JP Morgan? by Guest

Submitted by Guest on Mon, 2008/01/14 - 13:11.

I cannot direct you to a link to substantiate this "fact", but being a longtime Q franchisee can validate that I read in Q's own communication prior to the CCMP investment, that Q securitized their future royalty stream for the next 99 years to raise capital. Then came the CCMP (JPM subsidiary) investment. Who is receiving the current royalty stream is hard to say, I would guess it is a combination of CCMP plus other entities that had ownership in Q at the time of the secuitization. I am willing to bet my store that Q does NOT receive 100% of the royalties they are collecting today. Let me restate that, they are collecting the royalties and turning right around and paying them out to service the debt. BTW; I am not the "guest" that started this discussion, and like many others here would like to reveal my true identity were it not for the onerous franchise agreement that I signed in good faith.

Ask Julie Bennett by Paul Steinberg

Submitted by Paul Steinberg on Mon, 2008/01/14 - 19:22.

She did a big cover story for Franchise Times and discussed the securitization of the royalty stream.

These securitizations were pioneered by David Pullman (famous for Bowie Bonds and also for getting voted out of his ritzy Manhattan co-op--the legal case coined the real estate term "to Pullman") but as applied to franchise systems, securitization of future royalties may deincentivize the franchisor to the detriment of the franchisees.

Paul Steinberg, Franchisee Attorney, New York City, Ph: 212-529-5400

Re: Re: Re: The Wrong Focus by Guest

Submitted by Guest on Tue, 2008/01/15 - 02:06.

JD - you are missing the central point, and perhaps I have not explained it well enuf.. If my store fills up at peak periods with folks coming in for $2.00 sammies, that leaves little room for premier guests buying $11 premium subs and seeking a quiet,clean and comfortable location. But you gave me a good idea - perhaps I will put up a sign stating that $2.00 sammies are only available between 2.00pm and 6.00pm - our slowest period. No one in my store does nothing at any time - if you operated a restaurant, you would know there is always something to do. Q is a premium brand, and any initiatives to be something for everyone is doomed for failure, IMHO. No one can be a Walmart AND a Nordstom, concurrently !

Fair and Balanced??? by Guest

Submitted by Guest on Thu, 2008/01/24 - 16:15.

It is neither fair nor accurate to say that "the majority of Quiznos zees do not "thing"(sic) that Deno is either willing or able to make the needed changes." Do not presume to put words in "the majority" of franchisees' mouths. Many of us out here are fine, happy, and making money, thanks for asking. Could things be better? Absolutely, yes - and that applies to any franchisee in any business. Ask your neighborhood McDonalds franchisee how they feel about coffee.

Richard Solomon tells the truth with FranWhack by Guest

Submitted by Guest on Sat, 2008/01/12 - 12:40.

Richard Solomon always tells the truth about the duds in franchising and has given us much valuable advice that reflects that ALL franchise offerings have to be submitted to killer due diligence if franchisees are going to be saved from malicious long-term contracts with short-term franchisors or long-term and highly visible franchisors who are selling pigs and dogs to the public. The FTC has declared OPEN SEASON on potential franchisees and we see how the Internet will be used to recruit "marks" with immunity and impunity under our laws and with no policing by the FTC who NOW only investigates 6% of the complaints (6% figure was posted on Blue Mau Mau). The trouble is that a lot of our veterans and their families are now targeted by exploitive and dishonest franchisors who will want access to The Patriot Express Loan Initiative. It appears that the SBA, like the FTC, doesn't have any interest in the viability of the frandfhise offered for sale and "any franchisor" can get on the SBA Franchise Registry as long as they prepare a contract to accompany the FDD that protects the franchisor from fraudulent inducement to contract ---and thus protects the position of the FTC and the SBA who can disclaim that they have any responsibility to investigate risk. Oh, what a tangled web does government weave when first they practice to deceive. We have "carnage" from the "garbage" of ineffective regulation of franchising.

Ridiculous... by Truth in Franchising

Submitted by Truth in Franchising on Sat, 2008/01/12 - 16:58.

You mean to say that in order to be qualified to run Quizno's the person needs to have run a Quizno's restaurant?

Oh by the way I don't remember ever reading that Ray Kroc ever ran a McDonalds, however he built the system and ran the company.

The Truth Shall Set You Free!

TIF

The Truth Shall Set You Free!

TIF

Re: Fair and Balanced??? by Guest

Submitted by Guest on Sun, 2008/01/27 - 00:56.

Guest - it is encouraging to hear someone is making money in the Q system. Are you sure you don't work for Q and are just pretending to be an owner ...... ? You are praising the system, yet you post as a guest. The rest of us would use our real identity, were it not for the onerous one sided franchise agreement we signed in good faith. In our area even the #1 & #2 store owners out of 50+ are not happy with their ROI. As for McD, in case you missed the rest of the story the company picked up half the tab for the coffee equipment. Their coffee product is quite good and competitively priced. When do you think Q will get a clue on premium cofeee?

Nominal Christians and Practicing Christians by Guest

Submitted by Guest on Thu, 2008/02/21 - 20:45.

A practicing Christian ia an activist Christian. A "nominal" Christian is a Christian in "name" who may or may not go to a Church but who professes to believe in Christianity and God in generally accepted social ways and terms as opposed to being a Jew or a Muslim, or a Buhdist, etc... It is my understanding that Mr. Brenneman is a "practicing" Christian. Because he is a "practicing" Christian, the business model of franchising itself may be something that presents a conflict for Mr. Brenneman. In my opinion, it is hard to reconcile the business model of franchising with Christianity. This was my point.

Interesting Points but you had better hope your wrong by Guest

Submitted by Guest on Mon, 2008/01/14 - 14:03.

Many of the points regarding the current management team and policies currently within Quiznos are valid, although they may be missing the point. Every owner in the system today had better hope, for their own sake, that the current management team is succesful in the end. If this team is not succesful it will all go south very quickly. The previous management team consisted of former multi unit owners that had run succesful stores, regions and had years of experience in large restaurant companies. They invested their own money and built the Quiznos brand form 18 stores to over 5,000 stores from the ground up. Unfortunately, the policy of charging absurd mark ups for food, paper and equipment was a policy from ownership, not management. Senior management was turned over as a scape goat and to complete the cycle of cashing out for the ownership group. The new team is in place because they are what Wall street wants to see, and make no mistake Wall Street is what this is all about. The good news is that ownership can no longer hide the problems in the system and must actually fix them before they go Public. Current management also has a vested interest in making Quiznos the success story it once was. The fact that they stand to make or lose a lot of money based on the outcome is one of the best gaurantees for success we have. Breneman has done done this before. While it may not be as quick as anyone would like, it can and will happen as long as we stick with it. I personally still have a substantial vested interest in seeing the brand succeed. I am therefore rooting for Greg and his team. It is clearly not going to be as fast as I would like. If he and his team win I win and all of the other stake holders win. If they fail I lose big time. So despite my frustration over past transgressions, I will be cheering them on not criticzing at every opportunity.

Well then Q is not giving the royalties to JP Morgan. by Guest

Submitted by Guest on Mon, 2008/01/14 - 14:27.

They may have secured financing with the royalty as collateral.

Item 20 Ranter - more blah, blah, blah, blah... by Truth in Franchising

Submitted by Truth in Franchising on Sat, 2008/01/12 - 14:02.

What kind of business would you recommend a veteran consider?

The Truth Shall Set You Free!

TIF

P.S. You're a poetic - "We have "carnage" from the "garbage" of ineffective regulation of franchising." Have you thought about creating a Best of The Item 20 Ranter" blog?

The Truth Shall Set You Free!

TIF

Yup, Q Needs A System Veteran Not A Hahvahd Grad by Guest

Submitted by Guest on Sat, 2008/01/12 - 23:56.

In Q's case that's exactly what I'm saying. McDonald's has been very successful following that formula and many Wendy's franchisees are pushing for the same thing. Someone who owns and runs a store or chain of stores knows exactly what the issues are that need to be addressed and understands the #1 priority is STORE PROFITABILITY, not an IPO. As for our CEO, Brennenman is no Ray Kroc. He is a second stringer and a liar who doesn't have a clue on how to run a premium sub shop. Average store profits aren't up 60% this year and he knows it. The store sales numbers are out for 2007 and they suck. Food and paper prices are at least 6% higher than our competition. Think you'll hear that? Nope, not unless that snake Richard Emmett and the rest of Brennenman's B Team are able to make those numbers lie as well.

Re: Re: Fair and Balances??? by jd

Submitted by jd on Sun, 2008/01/27 - 01:34.

Am I sensing someone that might be a little jealous that someone is making money as a Quizno's owner???

If you wanted to be constructive with your criticisms of this owner, why not ask him/her to register rather than posting as a guest so that you may be able to find out why he/she is making money as a store owner (via private message). Instead you assume that he/she works for Quizno's.

Admit to yourself that some store owners might be making money and that they have just as much right as you to post it on this website.

Re: Ridiculous... by Guest

Submitted by Guest on Sun, 2008/01/13 - 18:09.

Ray Kroc DID in fact run a McDonald's (several of them, actually). Google his name and read his bio... get your info straight before posting; it makes you look uneducated & un-informed.

JC and Franchising by michael webster

Submitted by michael webster on Thu, 2008/02/21 - 21:40.

As I recall, being an God Fearing Anglican, our Lord and sometimes saviour, advised us to render unto ...

Michael Webster PhD LLB
Franchise News

Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"

Great Quizno's Franchisee post... by Truth in Franchising

Submitted by Truth in Franchising on Mon, 2008/01/14 - 14:30.

Your attitude is what Quizno's needs and I applaud you! You are not letting management off the hook but you do want meaningful results.

The Truth Shall Set You Free!

TIF

The Truth Shall Set You Free!

TIF

Using Fear to Make Franchisees Tow the Line by Craig Hsueh

Submitted by Craig Hsueh on Mon, 2008/01/14 - 15:44.

Don't believe if the management team fails the whole system is doomed.

The franchise owner problems, Baber's suicide, an independent franchisee association fighting for system-wide reform and many Quiznos lawsuits have yet to materially impact the goodwill of the marks with consumers. The Zagat and other consumer surveys shows that. Consumers rank Quiznos higher and higher.

If the current "dream team" fails to turn the franchise store operations around, Brenneman and others will be fired. Any future shareholder would deeply discount the value of the Quiznos stock because of franchise grumblings, just like the stock market did today due to low sales growth of McDonald's franchise owners.

Like any other troubled franchise system, the Q board will have to hire yet another team to take it in a new direction. Maybe one that listens to complaining franchise owners next time.

IMO, should the current officers leave, the network will still have thousands of franchises continue, despite operational problems. The system most certainly will continue. And if we know anything about Quiznos franchisees, we know that these owners will collectively and vocally demand better management and make life difficult for the head office until they get what they want - store profits.

Craig

Mere Semantics - Q Is Paying On Money That Is Long Gone by Guest

Submitted by Guest on Mon, 2008/01/14 - 22:29.

Where is the money going? It's going to the investment folks. Whether it's a check or the money is taken directly by the Wall Streeters it's certainly not going to help franchisees with lower costs or extra advertising. And what happened to all the money that was "invested" into the company? I'll bet (p)Rick and Dick Schaden know where it ALL went.

Re: Interesting Points but you had better hope your wrong by Guest

Submitted by Guest on Tue, 2008/01/15 - 01:46.

Interesting post and I do see your points. Having said that, I do not see the "transparency" that Mr. Brennaman promised. And having him state that franchise owner profits are up by 60% makes his credibility sink like the Titanic. Unless he meant owners are now making $160/mth. instead of the $100/mth. they made in the previous year ........ ! If Mr. B would give the zees a complete accountability of how and where the ad funds are spent, and how the food rebates are collected and redistribited, we would cut him a bit more slack. Right now he looks like a slick re-incarnation of the Shadys - someone prove me wrong .... please !

Quiznos Lawsuits and Recovery by michael webster

Submitted by michael webster on Tue, 2008/01/15 - 01:55.

One the difficulties is that the current lawsuits make it unlikely that Quiznos is going to do a Fred Deluca, change their spots, and invite substantial and meaningful franchisee involvement.

Michael Webster PhD LLB

Franchise News

Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"

Recommending a Business to Veterans by Guest

Submitted by Guest on Sat, 2008/01/12 - 14:38.

I, personally, feel that there are very few franchises that should be recommended to Veterans and of course, TIF, it is a misnomer to indicate that a franchise is a "business of your own" which is how franchisors with the help of the FTC hype and sell franchises to the unsuspecting public. I am not qualified to recommend a franchise purchase to a veteran. Why don't you, who are in the business, do us this public service. Richard Solomon franwhacks for nothing as a public service but he can't recommend out here without a fee and I see no readers, other than the franchisors, who get in here on Blue Mau Mau and push any specific franchises to veterans. If the actual statistics were known as to the survival rate of first owners of franchises, franchising would be in trouble, and I think you know this. Churning, burning, turning and bumping and pumping apparently are legal and the franchisors survive with immunity and impunity under our laws because these statistics are hidden from the public. Too bad! So sad! Even the SBA Office of Advocacy recognizes that a franchise is not a business of ones own and has suggersted that the FTC straighten out potential franchisees on this matter. The SBA Office of Adequacy says it is just a leased business opportunity for the franchisee that the SBA guarantee loans on and not really "a business of ones own that is owned and controlled by the franchisee." You just hook onto the franchisor's belt for awhile and are taken for a ride! ---as long as you pay your Royalties to your Franchisor --who will shut you down in a minute with a Court Order if you don't! It is true TIF, we need Truth in Franchising!

You are ridiculous... by Truth in Franchising

Submitted by Truth in Franchising on Sun, 2008/01/13 - 00:32.

Because you have a Quizno's you somehow think you are imbued with the supreme knowledge of the credentials required for a CEO to rehabilitate the company?

You run a low volume sub shop man!

The Truth Shall Set You Free!

TIF

P.S. Name a suitable CEO candidate.

The Truth Shall Set You Free!

TIF

TIF Needs Shoe Lifts by Guest

Submitted by Guest on Sun, 2008/01/13 - 03:04.

TIF, maybe if you got shoe lifts to make you taller, you could get over your Naloleonic complex and quit bashing, ridiculing, berating and putting people down, day after day, after day, after day. Don't you tire of NEVER offering anyone any useful information or advice? Isn't anyone else tired of this clown's futile attempts at building up his low self-worth? It doesn't work, TIF, or you'd have quit by now. Give us a break. Sheesh.

You got to be kidding!!! by Barbara Jorgensen

Submitted by Barbara Jorgensen on Thu, 2008/02/21 - 21:30.

After all the people who have put all their stories about Quizno's. If the guest made money in Q good for him. But if the majority is not something is wrong. It is my understanding that there were how many Q stores? (I believe 5,000-correct if I am wrong.) Today there is only 1600 stores. What does that tell you? And there is continous people writing how unhappy they are. I am curious though how much money this person who claims he makes money. $1000, $2000 or $3,000 a month? How many hours do you have to work? I will not be impressed until I know how much you make. Until then it is truly hard to believe.

I was once married to an Anglican and by RichardSolomon

Submitted by RichardSolomon on Thu, 2008/02/21 - 22:30.

I occasionally attended church services there. My recollection is that Anglicans do not fear God or anything else, for they are the elect of The Lord, immune to all sanctions.

Here in Texas there is even a poem about them that goes as follows:

We're the sweet elected few, the rest of you be damned.

There's room in hell for all of you. We can't have heaven crammed.--

Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Google This... by Guest

Submitted by Guest on Mon, 2008/01/14 - 10:22.

Ray Kroc buseted his rump finding real estate and trying not to go bankrupt; not flipping burgers in Des Plaines.

Consumers? by Guest

Submitted by Guest on Mon, 2008/01/14 - 20:03.

Craig you talk like a consumer really knows what is going in Q. It's only after you have been involved in franchising that you know what really goes on. If all or any of what is going on in franchising was public knowledge, then people like R. Solomon would have more business then they could handle. The general public still thinks that franchising is good because the zor is better served if the zee's do well. This myth has to be exposed before people understand that franchising is the Legalized Crime

Re: Quiznos Lawsuits and Recovery by Guest

Submitted by Guest on Tue, 2008/01/15 - 02:15.

The whole purpose of the suits (from one persons perspective) is to have Q recognize an Independent Franchise Owners Association, be it the TSFA or some other similar entity. If Q comes to the negotiating table with good intentions, the suits could be settled without the presence of a judge. But they have not, so the pressure of the suits continues until the first party blinks !

The Quiznos lawsuit strategy - especially now... by RichardSolomon

Submitted by RichardSolomon on Tue, 2008/01/15 - 06:01.

that the court in Wisconsin has recently ruled in its favor on the franchisee purchasing control issues, will be simply to take its time and work Plaintiff's counsel in these lawsuits to death. Eventually plaintiffs will run out of lawyer momentum (not that they had any to begin with) and fatique will set in on the franchisees and their lawyers.

At that point the suits, if not already won by Quiznos, will be in such posture that an offer by Quiznos to pay the franchisees' attorneys will get those attorneys happy to approve any chump settlement.

It may be prohibited for a franchisor to obstruct the establishment of a franchisee association, but there is no law or contract language requiring the franchisor to "recognize" a franchisee association. Some formal statement of recognition (whatever that's worth) and some chump change payment to the plaintiffs' attorneys will probably be how it ends up--

Richard Solomon, FranchiseRemedies.com, has 44 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

I don't disagree by Guest

Submitted by Guest on Tue, 2008/01/15 - 11:10.

FYI - I posted the "Interesting Points but you had better hope your wrong" message. I don't disagree with any of your points but remember hope is not a strategy. I owned a large number of stores at one point and still have a very large equity stake at risk. In the end I don't belive any of the things you are hoping for will happen any time soon, if ever. Giving up control and running a completely open book system would require completely restructuring the debt and ownership of the company. With literally billions of dollars at stake I don't expect the current majority shareholders to walk away from their investment and subsequent control any time in the near future. Someone else posted a comment that the company will be just fine if the current management team is not successful because the franchise owners will organize and demand it. I think that may sound great in theory but it is totally false hope in reality. If Quiznos franchise owners have learned one thing in the last 10 -15 years, it is that they are not in control. For all of the lawsuits, blogs and associations very little has changed. Quiznos has paid out a few million and has set aside more than enough to make thse legal issues go away. The sharholders are in control, and franchise owners are not by and large the sharholders. Additionally we are not operating in a vacuum. There are a number of very large and well funded competitors looking to put away Quiznos for good. They have introduced very competitive products at very agressive prices. In Canada McDonald's and Tim Horton's introduced sandwiches and the impact was and is very significant. In the US there are several additional big players chasing the same dollars that Quiznos chases, and the loser in this race will probaly not survive in their current form. For all of the reasons stated above, I will continue to support the management team and their objectives. Not because I think they are good hearted well intentioned business people. I know that they are well trained, well connected professionals with a substantial downside if they lose and a huge upside if they win. For my money, it only makes sense to do everything possible to help the current team win. I'm not confident, nor can any one be that has already invested in the brand, there will be another opportunity to win any time in the near future, if ever.

Las de se faire aime,.... by RichardSolomon

Submitted by RichardSolomon on Tue, 2008/01/15 - 13:15.

Il veut se faire a craindre.

Chanson de Roland (About Charlamagne - "Tired of being loved, he wished to be feared." (Very old French)--

Richard Solomon, FranchiseRemedies.com, has 44 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Item 20 Ranter - I'll ask slowly this time... by Truth in Franchising

Submitted by Truth in Franchising on Sat, 2008/01/12 - 15:57.

What business, not a franchise, would you recommend to a veteran?

The Truth Shall Set You Free!

TIF

Is it just me, or..... by Guest

Submitted by Guest on Sun, 2008/01/13 - 02:40.

is TIF the biggest jerk-off on BMM? What a shmuck. Seems no one hardly ever pays any attention to his ignorant rants, he berates people for not I.D.ing themselves, yet who the hell is he? Is there any way to block this creep so I don't even have to see his stupid posts? He's a coward behind a keyboard who loves to give everyone hell that he wouldn't dare give face to face. Have seen dozens of his kind. TIF, why don't you go get yourself a real job and quit wasting BMM's bandwidth? You haven't ever said anything that's actually useful to anyone. Berating others insistently just exposes your true character. Key board bullies are useless.

I meant.... by Guest

Submitted by Guest on Sun, 2008/01/13 - 03:05.

"Napoleonic"

And You're An Idiot by Guest

Submitted by Guest on Sun, 2008/01/13 - 09:22.

And you, with no experience or purpose in life, dispense useless information that shows how ignorant you really are.

Long Franchise Lines Will Drive Away Vets by Craig Hsueh

Submitted by Craig Hsueh on Sun, 2008/01/13 - 13:02.

I went out to the open mall with my family Saturday afternoon. The Johnny Rockets was so full that we had to wait for 15 minutes to be seated. Then we later went to the Cold Stone Creamery to grab an ice cream and waited in a line that went out of the building.

I considered just how such lines would discourage a vet into thinking about buying a franchise. Franchises are owned by people who more than not have to learn that trade from the franchisor. The franchise model is set up to recruit neophytes, teach them the trade and provide some support to their ongoing operation.

What these vets may not know is that people make better choices at what they know best - their trade. Vets can be easily hoodwinked or make bad business decisions outside of their expertise. A soldier should avoid starting a franchise where he has to learn how to be a baker, a creamer or candle-stick maker.

Speaking of which, our government sure tries hard to help vets learn new skills by either offering university loans OR patriot express loans to own a business. Wonder why? What has the government learned about returning soldiers after 200+ years of wars?

We finally baulked at the Cold Stone Creamery. On a winter day, the line was just too long. Besides, we were still somewhat full from our lunch at the Johnny Rocket's franchise.

As we left, we piled into our car, parked next to an indendent bagel and bakery shop. I noticed that the bagelry was EMPTY. As I drove away I thought to myself, "at least the owner didn't have to pay a franchise fee and royalties."

Craig

A New Low for TIF!! by Guest

Submitted by Guest on Sun, 2008/01/13 - 17:30.

"You run a low volume sub shop man!" Are you really this pathetic, little man? Tsk, tsk, tsk. Is this what your momma raised you to be? This about the most disgusting and below the belt comment I've seen here... ..but maybe I haven't seen all of TIF's posts yet. You should be ashamed. Does being a mean, little man get you off or something?

Quznos Lawsuit Strategy by michael webster

Submitted by michael webster on Tue, 2008/01/15 - 09:44.

Guest writes: "The whole purpose of the suits (from one persons perspective) is to have Q recognize an Independent Franchise Owners Association, be it the TSFA or some other similar entity."

The Meineke Dealer's Association was born out of one of the largest class action franchise suits, with the trial decision being overturned on appeal.

However, the negotiation which followed the appellate's decision was not undertaken by the same attorneys fighting the court case -largely about the use of the advertising fund.

My point is that the current Quiznos Association seems to have no other plans other than to try to embarrass Quiznos sufficiently with its pleadings to obtain a pay-off - and in this regard, I agree with Richard's assessment of how the case might evenutally end up.

An independent franchisee association has to do something for its members, quite apart from any lawsuit, which improves the individual stores profitability.

And in this regard, a sound local advertising and search engine marketing strategy is a critical component of any QSR Independent Franchisee Association.

Michael Webster PhD LLB

Franchise News

Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"

Re: I don't disagree by Guest

Submitted by Guest on Tue, 2008/01/15 - 12:13.

Good perspective, and thanks for sharing it. In supporting the current management, all I am prepared to do is run a fine restaurant. They will have to do much more for this brand than Mr.B has done in 13 months, and give every store owner a stock option grant in the IPO, to win me over as a cheerleader.

Schmuck is.. by RichardSolomon

Submitted by RichardSolomon on Sun, 2008/01/13 - 10:04.

the German word for ornament--

Richard Solomon, FranchiseRemedies.com, has 44 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

Richard Solomon, FranchiseRemedies.com, has over 45 years experience with franchise litigation and crisis management. He is a graduate of The Citadel and The University of Michigan Law School

If you were registered anonymously! by Truth in Franchising

Submitted by Truth in Franchising on Sun, 2008/01/13 - 10:30.

You could correct your spelling errors with the edit feature and do other cool stuff.

P.S. I'm 5'2" and don't need no stinking lifts, merci.

The Truth Shall Set You Free!

TIF

Okay, I see... by Truth in Franchising

Submitted by Truth in Franchising on Sun, 2008/01/13 - 10:31.

The act of buying a Quizno's equals staying at a Holiday Inn Express last night! If I'd of known this I'd never have posted what I posted.

I'm deeply contrite and heartily sorry.

P.S. I will try to behave hoping to reach the penultimate of Richard Solomon's beneficence!

The Truth Shall Set You Free!

TIF

It is you... by Truth in Franchising

Submitted by Truth in Franchising on Sun, 2008/01/13 - 10:36.

You certainly seem to pay a great deal of attention to my posts.

The Truth Shall Set You Free!

TIF

The Truth Shall Set You Free!

TIF

What Business Is Good for a Retired Soldier? by Craig Hsueh

Submitted by Craig Hsueh on Sun, 2008/01/13 - 12:57.

Mercenary.

The safest and easiest career jump for a retired soldier is to work in a mercenary company. They can find a mentor there to show them how to run the business.

Craig

What makes you think you know anything about running Quizno's? by Truth in Franchising

Submitted by Truth in Franchising on Sun, 2008/01/13 - 18:02.

I am just curious why you think you are so qualified to judge a potential CEO candidate's pedigree?

The Truth Shall Set You Free!

TIF

The Yiddish is... by Truth in Franchising

Submitted by Truth in Franchising on Sun, 2008/01/13 - 10:39.

Much more vulgar.

The Truth Shall Set You Free!

TIF

It's hard not to..... by Guest

Submitted by Guest on Sun, 2008/01/13 - 17:14.

pay attention to something as annoying as a carbuncle on your butt. Why don't you chill and quit insulting, denigrating, berating and ridiculing posters and actually offer something positive, encouraging or constructive for a change? You know I'm right, so just turn over a new leaf and you'll like yourself much better.

TIF by Guest

Submitted by Guest on Tue, 2008/01/15 - 15:30.

I'm curious as to what makes you such an expert in judging a CEO. How many franchises have you owned? If any, were they were successful? You can't talk the talk if you have never walked the walked.

Quiznos Board Member Becomes President

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