Resourceful Franchisers Give Relief to Franchisees

Some brand-name franchisers are finding creative ways to help franchisees ride out the credit crunch by offering their own financing, fee waivers and assistance in getting outside loans. The Wall Street Journal's Richard Gibson starts out reporting about Great Clips providing loans:

Great Clips Inc., a Minneapolis-based hair-salon chain, says it has secured $14 million in loans for expansions, acquisitions, debt consolidation and refinancing for new and current franchisees. The franchiser obtained the money from lenders InSource Capital Services Inc. of Sherman Oaks, Calif., and IRH Capital LLC, Deerfield, Ill.,

Where the hotel industry is complaining that loans are almost impossible to obtain, one major chain is waiving royalties for the first few years.

Red Roof Inn, a unit of RRI Inc., is extending a $50,000 credit against various costs, capping marketing and reservation fees and waiving royalties for seven years. The waiver, which starts when the franchisee signs up, could average $45,000 a year or so, estimates Joe Wheeling, the company's CEO.

Where banks are reluctant to lend to other banks, ServiceMaster feels a solution is its own in-house bank, ServiceMaster Acceptance Co., which lends money to current franchisees for working capital, equipment and vehicles.

If you have a giant for a franhisor like McDonald's, when a bank or two is reluctant to loan, the company has 48 more on its lenders list.

But the 800-pound gorilla in the room that the WSJ doesn't mention is this: What about the franchisers who do not have an in-house bank; don't have 50 lending vendors; or are not able to afford waiving a few years of royalty fees? Where are they heading?

Read more examples of how franchisers are providing financial help to their franchisees at WSJ.com

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Franchisors Act as Bank, Pick Up Tab

A growing number of franchisors are providing financial help through becoming bankers themselves and providing offbeat solution to credit. Beside the Wall Street Journal article above, Nation's Restaurant News ($$) provides more examples on how franchisors are creatively dealing with the credit crunch.

  1. Picking up parts of the franchisee's tab: "Cold Stone Creamery, meanwhile, has redefined its growth plans, turning to co-branding efforts with Durango, Colo.-based Rocky Mountain Chocolate Factory Inc., a specialty gourmet-chocolate brand, to increase revenue. Cold Stone plans to pick up the tab to rehab test units—a check typically reserved for franchisees."
  2. Provide small loans to franchisees, help lend: "Domino’s Pizza Inc. became the first major franchisor to say it would make small loans to strong franchisees that want to buy more units. Papa John’s International Inc. recently followed suit, and even financed the acquisition of corporate locations by a franchisee."
  3. Set up in-house lending company, become a banker: "At New York-based Trufoods, plans call for Andy Unanue, the company’s chief executive and the grandson of Goya Foods’ founder, to commit a few million dollars from his personal fortune to a separate financing company that will provide loans to franchisees."

Experts say that franchisors using such aggressive growth strategies against the backdrop of a declining market and economy is problematic.

Acting as a banker, however, poses two big challenges for franchisors. First, they are adding locations despite widespread consumer cutbacks on spending, rising unemployment and trillions of dollars erased from diners’ financial portfolios. Most chains have decided to pull back on growth during these times. Second, they are making a dramatic break with their business model. For publicly owned restaurant companies, that could mean having to consolidate franchisees’ results into corporate results, or guarantee loans, depending on interpretations of financial accounting regulations, such as the so-called Fin 46.

“One of the major benefits of franchising is not funding the growth, and this sort of defeats that purpose,” said Robert Bielinski, managing director in the commercial and industrial unit at CIT Group.

What isn't mentioned is something that I'm sure many CEOs are thinking. Economic downturns are a great time to expand brand and outmaneuver competition. Those with cash and lending capability rule when cash and credit are hard to find. But some experts query, "why expand through franchising if you're the one with the cash?"

Read the full details and examples of this story, Franchisors dig deep to fund own growth by reporter Catherine Curan at Nation's Restaurant News ($$ subscription needed). It's a good read.

Bankruptcies not particularly high

I can see how the weak may fall by the wayside. There's thousands of franchisors. There doesn't seem to be a huge number of bankruptcy filings. Metromedia, Bennigan's, NexCen, and Mrs. Field's comes to mind.

Can small networks help in the credit crunch?

I am wondering if some of the small franchise chains are capable of replicating the credit and capital breaks that a few major chains are giving to their franchisees.

For example, if you are a chain of 10 franchises, is it worth franchising if you have to cut your franchise fee from $50,000 to $15,000 for buyers to buy? Is it worth spending the time and resources to find a lender that somehow thinks your small system and your franchisees are just about a sure thing.

Or how doable is it to wave franchise royalties for a few years.

What can a small franchise network do?

Re: Bankruptcies not particularly high

NexCen and Mrs. Fields are recently out of Chapter 11. It was a fast reorganization and restructure of their monstrous debt load. I think Bennigan's too.

Here is a list of Bankruptcy Filings, Franchisors. It's a pretty small list so far.

Also this:

Watch List: Distressed Franchisors Struggling with Insolvency 

I suspect there may be an increasing number of small chains who might give up on franchising though.

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