Public Forums of Discussion

share franchise news, to prosper and amuse

Home | MyMauMau: Log In / Register | Ask Franny
Log In / Register | Mar 17, 2010

The UPS Store, Tales of Gore

Stories of ownership failure, carnage and regrets about The UPS Store (TUPSS), formerly known as Mail Boxes Etc. OH, and the rebuttals to those horror stories too.
0
Average: 4.2 (7 votes)

479 Forum Remarks

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

You understand that each of

You understand that each of the profit centers and services provided in your Center may be provided by others, including mailbox service, copying, packaging, and shipping and that new competitors, including well-established entities, such as the U.S. Postal Service, JN0-311 may appear at any time and may locate any type of retail outlet within your exclusive franchise territory.
It is also possible that another Center may be located adjacent to your franchise territory, 640-460 and depending upon circumstances, may even be placed ON THE BOUNDARY LINE of your franchise territory (but outside of your franchise territory). Any of these events may adversely affect your operations and profitability. You further understand that any 642-504 “exclusive uses” you have in your Center lease may not be honored by your landlord or may not be enforced by a court.

Question For Michael Webster

Information has been circulated recently regarding a Canadian Arbitration that apparently was recently unsealed by the Canadian Court System.

IN THE MATTER OF AN ARBITRATION

BETWEEN:

MBEC COMMUNICATIONS INC.

                 - and -

DOUGLAS W. GABEL, 1261658 ONTARIO LTD., and

RASDA HOLDINGS LIMITED

Heard at Toronto on June 16 and 17, 2008

P. T. Galligan

Arbitrator

Would you be able to share anything on this?

Sign a Franchise Agreeement

Sign a franchise agreement and Quiznos has acces to your books

WASHINGTON – A trade association representing over a thousand franchising firms has urged the state of New York to postpone a newly created rule that requires national franchise chains to submit the entities of in-state franchise owner-operators and their annual transaction information for tax gathering purposes.

According to New York tax attorney Bruce Schaeffer, president of Franchise Valuations, Ltd., a firm that specializes in franchised business valuations, the newly enacted statute gives New York the right to demand gross revenue figures gathered about a franchisee from their franchisor. Over a month ago Schaeffer warned the franchise industry about the new law. “Franchisors had better think about what to do and how to prepare for providing all this information pronto," he stated in an interview.

On Monday the International Franchise Association wrote a letter (pdf file) to acting commissioner Jamie Woodward of the New York State Department of Taxation and Finance, asking for more time. “We are working with franchisors to help them comply with this law,” the International Franchise Association’s CEO Matt Shay said. “Since this requirement is the first of its kind in the nation, there is significant uncertainty among franchisors about how to comply with this new obligation. Therefore, the IFA requests the initial deadline of Sept. 20, 2009, for the reporting period March 1 through Aug. 31, 2009, be delayed until Dec. 31, 2009.”

MBE DECISION

Thanks, Michael, will look forward to your article.

michael webster's picture

MBE Decision, Again

Yes, I do have an article which should appear next week on MBE and UPS.


Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


MBE AND UPS LAWSUITE

What happened to the law suite with MBE and UPS...After the judge said she was considering...it just droped out of sight???
You said you were going to write an article on Buz Op but I could not find any referance to the lawsuite

Please bring us up to date

Thank you

Now that is something to look

Now that is something to look forward to!

UPS CLASS ACTION CERTIFICATION HEARING

Ups Store National Class Action In 2001, UPS purchased the Mail Boxes Etc. franchise. In 2003, Mail Boxes Etc. coerced more than 3,500 franchisees to convert to The UPS Store brand through its Gold Shield Program. Non-converting plaintiffs brought a lawsuit in Los Angeles Superior Court in 2003. The lawsuit was joined by a converting store owner as a representative class plaintiff. Today, Los Angeles Superior Court Judge William Highberger issued a tentative order certifying a national class of plaintiffs consisting of approximately 3,500 MBE franchisees who converted to The UPS Store as part of the Gold Shield program. The national class of plaintiffs alleges fraud against defendants Mail Boxes Etc. and UPS. The hearing on the class certification is set for Friday, June 19, 2009 at 1:30 p.m. in Dept. 307. The courthouse is located on the corner of Commonwealth and Sixth Street just west of downtown Los Angeles. The Court commented that the proceedings are public and all are welcome to attend. We encourage you to do so, as this hearing is an important step in preserving the class members’ claims for fraud and damages

BAD BROWN

Here's a thought, since UPS's plan was to make the stores drop off centers, UPS should pay the rent for each store as well as our employees. I finally figured out that UPS was in the business of selling franchises instead of supporting them. Let's face it Brown-way too little and too late. It's funny how justice works. Sooner or later, in this case much later, Crime and deception always catches up with you. Wouldn't it be ironic if UPS was forced to buy all the franchises back because what they were reaaly tring to do is run their corporate agenda disguised as franchises so they wouldn't have the huge costs of running a retail distribution centers at several thousand locations. If you like at the timing of the deal, it was awfuly close to the FedEX/Kinkos deal which was a corporate deal (not franchises). Coincidence? I think not. Econ 101 says oligopolies must react to their competion or they will be monopolized. Let's face it. If UPS did nothing, FedEX would have put them out of business. But UPS failed to recognize or didnt care about Franchise laws and Fair Business Practices. Corporate pushed for the MBE Store takeover fast while undermining franchisee rights. I think if you asked UPS today about Fiduciary Responsibilty, Fair Trade Practices, Uniform Trade practices, predatory trade practices, They would respond by saying we have 5,000 stores nationwide. So what? They stole the stores by fraud. There definitely not opening new stores as MBE did. Furtheremore most of their resources are focused on growing UPS's shipping business at the store's expense with no agenda for profitability of the stores. I'm afraid that UPS was not fully informed in its decision making process of being a Franchise. You can't charge royalty fees on UPS Shipping and compete with the stores directly. Store owners would be better off opening an EBAY account from their basement and not pay the 8.5% royalty fee. The whole thing is a scam or a shame, whatever you call it. Distribution Centers for processing should be closed as well as all non UPS Store Processors. TO UPS AND ALL READING---YOU CAN'T HAVE YOUR CAKE AND EAT IT TOO--EVEN IF YOU ARE 100 NOW.

If UPS did nothing, FedEX would have put them out of business

I disagree! - If UPS had not done what they did, Fedex would not have bought kinko's. It was a knee jerk reaction precipitated by the UPS assault not the other way around. Kinkos is not doing well, Fedex has taken big write downs. UPS Stores are losing their asses nationwide. The original business model with a multi-carrier platform was the right model. The ability to supply the customer with the best service for the particular need trumps any single carrier dominated offering. UPS could have left the Mail Boxes Name on the stores, given better pricing which the franchises would have passed on the consumer without coercion. They wanted to control it all, control freaks that they are. "TO UPS AND ALL READING---YOU CAN'T HAVE YOUR CAKE AND EAT IT TOO--EVEN IF YOU ARE 100 NOW." Therein lies a clue - senility has set in at the Brown Towers in Sandy Spring. Companies as well as people reach a peak and then decline. "Distribution Centers for processing should be closed as well as all non UPS Store Processors" UPS would like to do this, but they can't! They certainly cannot close the stores of their competitors, get real! And where are they going to process packages without distribution centers, it simply can't be done even if they wanted to.

Ups Store National Class

Ups Store National Class Action In 2001, UPS purchased the Mail Boxes Etc. franchise. In 2003, Mail Boxes Etc. coerced more than 3,500 franchisees to convert to The UPS Store brand through its Gold Shield Program. Non-converting plaintiffs brought a lawsuit in Los Angeles Superior Court in 2003. The lawsuit was joined by a converting store owner as a representative class plaintiff. Today, Los Angeles Superior Court Judge William Highberger issued a tentative order certifying a national class of plaintiffs consisting of approximately 3,500 MBE franchisees who converted to The UPS Store as part of the Gold Shield program. The national class of plaintiffs alleges fraud against defendants Mail Boxes Etc. and UPS. The hearing on the class certification is set for Friday, June 19, 2009 at 1:30 p.m. in Dept. 307. The courthouse is located on the corner of Commonwealth and Sixth Street just west of downtown Los Angeles. The Court commented that the proceedings are public and all are welcome to attend. We encourage you to do so, as this hearing is an important step in preserving the class members’ claims for fraud and damages.

UPS / MBE Trial

SUBJECT: TELEVISING THE TRIAL During Thursday's hearing, Judge Highberger indicated he had received a request by the Courtroom View Network to televise our trial. He asked if either party had an objection. Of course, UPS objected, and the Judge denied the request. Our understanding is that if there are sufficient requests for the trial be televised, the Court could reverse its decision not to televise the trial UPS has done everything possible to prevent us from getting to trial. Now that we are about to reach that goal, we know that the last thing UPS needs or wants, is to have a lot of publicity revealing what they have done to destroy the franchise, and put us out of business. One of the best ways for us to get the publicity we so richly deserve, is to have our trial broadcast for all to see. We have a good chance for this to happen, if enough people use the following link and fill out the form to request the trial be televised: http://www.courtroomview.com/suggestions/new, The form asks that you provide the following information: Case name. Answer: Morgate LLC, et al. vs. Mail Boxes Etc., et al. Case number. Answer: BC294647 Jurisdiction. Answer: Los Angeles, Ca City and state. Answer: Los Angeles, Ca Judge. Answer: William F. Highberger Please send the link to everyone you have listed in your email contact list. We have contacted Janet Sparks of Blumaumau, to ask that this link be posted on their website. Janet has agreed. We are also working on posting the information on Facebook, Myspace and Twitter. Please do not hesitate to use any resource you have, including your customers, to get the link posted, and to get as many people to go to the link and fill out the form. Our goal is to reach as many people as possible, have them complete the form posted on the link, and email it to the Court Room View Network. There isn't much time, so we must all act quickly.

Ups Store National Class

Ups Store National Class Action In 2001, UPS purchased the Mail Boxes Etc. franchise. In 2003, Mail Boxes Etc. coerced more than 3,500 franchisees to convert to The UPS Store brand through its Gold Shield Program. Non-converting plaintiffs brought a lawsuit in Los Angeles Superior Court in 2003. The lawsuit was joined by a converting store owner as a representative class plaintiff. Today, Los Angeles Superior Court Judge William Highberger issued a tentative order certifying a national class of plaintiffs consisting of approximately 3,500 MBE franchisees who converted to The UPS Store as part of the Gold Shield program. The national class of plaintiffs alleges fraud against defendants Mail Boxes Etc. and UPS. The hearing on the class certification is set for Friday, June 19, 2009 at 1:30 p.m. in Dept. 307. The courthouse is located on the corner of Commonwealth and Sixth Street just west of downtown Los Angeles. The Court commented that the proceedings are public and all are welcome to attend. We encourage you to do so, as this hearing is an important step in preserving the class members’ claims for fraud and damages.

From my own experience...

I've owned a UPS Store for five years. My sales have increased 15-25% every year. Went from #30 in my area to #1 or #2 every month. I can't speak for the methods and circumstances of others, but I can say that despite the flaws in the current system, it is possible to make a good income working 40-50 hours a week in my case. Over saturation of the market has been a problem in some areas.

You sir...are a troll. What

You sir...are a troll. What is you center # and STR? How convenient wrapped is your I work 40-50 and make a great living...listen have a double iced mocha-bullshit latte from your desk in San DIego Faggot.

Increased Business

Dear Sir,

My wife will be opening a The Ups Store in a town north of Montreal, Qc., and I've been looking at various sites to see a non-corporately skewed view of the stores. We are already locked in with our contract, and we are optimistically moving forward. I saw that you have open for several years, and have increased your sales by about 20% per year. You're obviously doing something right - something that your colleagues at the other stores are not. Would you be open to telling me what that "something" is?

Sincerely,

Peter.

 

ups store

If you are indeed the owner of the ups store on fm 249 in houston, you need to be aware of the way your "manager" Shawn is treating your customers. He is the most rude, inconsiderate clerk I have had to deal with. I will never go to your store again.

From my own experience Part II

"It's possible to make a good income working 40-50 hours a week in my case".....HOW IS THIS POSSIBLE SINCE YOUR UPS STORE FRANCHISE AGREEMENT "MANDATES" .. YOU ARE TO BE OPEN 58 HOURS A WEEK...Sounds like someone is going to be getting that "overnited" non-compliance letter soon from the dear ole folks at 6060 Cornerstone Court West.Or did you get a free pass on not having to be open the same amount of hours as the rest of the franchise???

Re: From my own experience Part II

Why would you even bring that up? You must have a miserable life to even worry about that. Please stop the hate and get a life.

Re: From my own experience Part II

The replier of this message doesn't sound all that competent. The owners store is open far more hours than 58 hrs/wk. This business owner has employees to work hours above and beyond. Shall we assume the reply was from an ignorant individual, a failure, or both?

"From my own experience...."

Your numbers are highly suspect. Most telling are the ones that are absent. How old is your store? What's your annual gross? (STR) To what do you specifically attribute the stunning reversal in your store's fortune? Please provide complete answers. And I've been a franchisee for far longer than you, so spare me blowin' smoke. I can see through it. I'm guessin' that the wise Michael Webster might have you pegged, pal.

Oops...

My reply questioning his statement(s) should have been to "From my own experience," not headlined as such.
michael webster's picture

BS Call

Guest writes: " My sales have increased 15-25% every year. Went from #30 in my area to #1 or #2 every month."

Cum'on, this is BS.  

Did you start from a dollar a year?  I might believe that sales increase.

Your are a shill: my store increased sales 125% over five years.

Post it your monthly sales reports to your franchisor, then.

Michael Webster PhD LLB
Franchise News


Michael Webster, a franchisee attorney in Toronto, Ontario, publishes a website on business opportunities and franchises called "The BizOp News"


UPS loses another legal battle

UPS gets their butts kicked again in the legal arena. What a bunch of crooks !!! http://www.courtinfo.ca.gov/opinions/nonpub/B196029.PDF

UPS Store Case

What happened with the BSA case. It looked like everything was going their way, then the plaintiffs moved the trial dates (why). Now the Judge changed an earlier ruling and granted summary judgement for the defendents? What happened?

Perspective

I want to thank you for your comments posted here. While doing my own due diligence I am finding conflicting perspectives with the viewpoints on this site. While your personal experience and positions are well taken into consideration, it would be irresponsible of me to ignore the weight of the credible sources that I have found which are providing me additional information. The people quoted in this article have interesting things to say. http://www.leadernetwork.org/jim_amos_october_06.htm I don’t know if any of you served our country, but as a veteran myself, I found this interesting as well. http://www.wnd.com/news/article.asp?ARTICLE_ID=42373 Again I thank you as your postings have encouraged me to dig deeper and perhaps see a side of the story not represented here.

Re: Perspective

Anyone can get that crap written about them. How about having Jim Amos explain all the lawsuits that follow in his wake. What franchise are you looking into anyway? OH, are you Jimbo himself trying to do a little saving face????

Jim Amos--look further

Enter "Jim Amos lawsuits" into the search engine on this site. Read well. Note the long history. Also, Jim Amos was instrumental in the sellout of Mail Boxes Etc. to UPS, which led to the present situation.

UPS Stockholders

If you are a stockholder and really care how you get your money and not just wait for that check, then ask UPS why the UPS Stores are not in the annual report and how they are doing. When you own a company, you should report on it. UPS does not do that. The whole world seems to move on what UPS does each quarter. Why is that? They may get the job done but at the expense of over 4,500 store owners. Don't buy a new store or a transfer, not even if it shows a profit because that profit is fleeting. Ask yourself if this store is such a great thing, then why are the owners selling or why are there so many for sale for less then what they could be? They know what goes on behind the scenes and you don't find that out until you buy. Put your money in stocks and bonds. Have something for your retirement.

mbe

UPS doesnt own the ups store chain, it is owned by mbe. UPS just has a contract with them to use them in the name so that peoplw will know that they can ship ups there, just like fedex kinkos, which is still owned by kinkos

Ownership

UPS owns MBE, bought them in 2001, do a simple web search. Fedex bought kinkos and is currently dropping the Kinkos name.

Re: UPS Stockholders

UPS Stores are listed. They are listed under SCS and they don't break you fools out!

The new FOC should be out

Anyone have a copy or know how to get a copy from the FTC?
Paul Steinberg's picture

FTC doesn't give FDD

FTC won't give you the FDD, although that's a common misconception. Try Caleasi--I always forget the hyperlink, but it's on the Franchipedia section of BMM.

Paul Steinberg
Franchisee Attorney, New York City, Ph: 212-529-5400


Paul Steinberg, Franchisee Attorney, New York City, Ph: 212-529-5400

EXPOSING THE UPS SCAM

1st half of the IAMCO arbitration litigation ruling coming up in the next 7 days. 2nd half of IAMCO trials in appellate court and that will go forward as past eperiances have shown. This group are solely MBE stores. PSA (Platinum Sheild Assoc) have been awarded a class action status on behalf of the UPS Stores and that is in full swing. PSA individual litigations (also MBE stores only) are waiting for their ruling from the appellate court and are optimistic on that as experiance will show again. BSA (Brown Sheild Assoc)has 1st trial date of SEPT.16,2008 for the UPS STORES and after that the 2nd trial for the converted UPS STORES 30 dats after. Lets do the math 30 + 165 + 217= 412 group litigations add on about 50 more personal litigations and than add on 5000 more in the class action litigation and we have 5462 litigants all taking action against UPS just on the franchise alone. Anyone want to buy into this franchise?

UPS stock holders report

Does anyone have the stock holders report. A birdie told me for the first time the litigation of these groups is mentioned in the stock holders report. Sure would like to get a confirmation on that. Anyone up for some dry reading that has the report

Re: UPS stock holders report

Your confirmation from the UPS annual report: Page 36: "UPS and Mail Boxes Etc., Inc. are defendants in various lawsuits brought by franchisees who operate Mail Boxes Etc., centers and The UPS Store locations. These lawsuits relate to the re-branding of Mail Boxes Etc. centers to The UPS Store, The UPS Store business model, the representations made in connection with the rebranding and the sale of The UPS Store franchisees, and UPS' sale of services in the franchisees territories. We have denied any liability with respect to these claims and intend to defend ourselves vigorously. At this time, we have not determined the amount of any liability that may result from these matters or whether such liability, if any, would have a material adverse effect on our financial condition, result of operations, or liquidity."

Very Interesting, UPS

Hey, UPS, how is it you ignored the UPSS in the last 5 annual reports, and now feel it is time to cover your butts. Did those pesky legals tell you to do this? Are you setting the stage to blame Mathis, Romanella & Eskew and then get rid of the mess? Are you ready to actually discuss the problems with the representatives of the franchisees? When will you be able to determine the amount of liability that may result from these matters? Will you set up a reserve for this, or stick your heads in the sand and possibly have another "one time event" blind side the stockholder like you did with the Central State Teamsters? Yes, the one that wiped out most of the profits in 2007. Inquiring minds want to know! Ask the Man who owns one.

And Folks wonder why UPS stock shares are floundering

Does the phrase "unfunded liability" have something to do with it? Last year there were rumors that the underfunded Central States Teamsters Union debacle would have an impact on UPS earnings. UPS never even mentioned this in their annual report and lo and behold come 4th quarter of last year, they charged $6 billion against earnings to make this problem go away! This resulted in net earnings for the year of less than the paltry dividends paid shareholders. Right now, shares are selling at 200 times twelve month trailing earnings and this week, UPS admits that 1st quarter earnings will be about 10% less than previously forecast! Still no acknowledgement of the facts that they have a potential liability that might dwarf the so called "one time charge" due to the teamsters union pension fund for one region only of the country. What is the unfunded liability due to the franchising debacle? Who knows? - what we do know is that the one franchisee that settled, did so by UPS/MBE buying his franchise back for $5,000,000. As mentioned above, there are potentially almost 5,500 litigants somewhat similarly situated. Do the math, it comes out to about $27,500,000,000 which is quite a chunk of change, now is it not! Would it not be appropriate to at least mention this storm cloud to the stockholders?

What goes around comes around

UPS/MBE have 5 legal battles to contend with all at the same time and all having to do with the MBE/UPS STORES. 1-IAMCO GROUP coming to a head 2- PLATINUM SHEILD CLASS ACTION back on track 3-platinum sheild individual litigations moving forward 4 UPSOVERCHARGEDME.COM moving forward and gaining huge number or participants 5-Brown Sheild GROUP litigation in full flight 6-Numerous other personal litigations in process 7- Growth of franchise drastically diminished and renewals closing instead 8-ASO (INDEPENDANT PACK AND SHIP) continuous discontent growing at an alarming rate with UPS 9- FEDEX gaining steady ground at UPS expense CONCLUSION: BROWN STARTING TO GO DOWN! That's what happens when monkies disguise themselves as gorrilla's!

MBE/UPS stands for "MOSTLY BAD EXPERIENCE"

My wife and I purchased an MBE store in 2000. It was a new style store, one of the first in Canada. We did our due dilligance by checking with stores in our area. What we did not realize (and weren’t told) was that they built their stores for max $75,000 at least 5 years prior. This was the amount they were expensing off in their financial statements. We knew we were paying somewhat more than the original stores, what with inflation and the cost of the series 2000 store. It cost us over $250000 to get up and running with the buildout and equipment. We tried for over 4 years to make it. I never drew a penny out of the complany in over 4 years. I was fortunate my wife had an income that allowed us to live. I was relieved when she finally said she would not invest any more money. We closed the doors, and our esteemed Area Franchisee paid all of $11000 for our $250000 investment. Enron fraud — MBE and UPS are worse. MBE stands for mostly bad experience. Don’t touch it unless you’re looking for a huge tax write off. We had a Small Business loan from the Royal Bank secured by equipment and a personal guarantee and had a 25% Government Guarantee. When we closed the store, the Royal Bank seized the store for the security. To reopen the store, the Area Franchisee made an offer to the Bank for $11,000 and received the store in return. We had to pay the bank the balance owing, (except the part secured with the Gov Guarantee) based on our personal guarantee. Needless to say, our losses are much larger than the small business loan, because we had mortgaged our house to the limit (it was nearly paid for before our crazy decision to go into business with MBE). We will be paying on the mortgage for the next 15 years. And we are both close to 65. Further to my comments above, a surprising benefit we did receive was from Revenue Canada. When we closed the company books with our Chartered Accountant, he made a very conservative filing of our loss so we would be eligable for a tax write off. He told us we would be getting an audit from Revenue Canada. He said Revenue Canada are not your friends, and to only tell them what they asked with their questions. We filed our income tax, and sure enough, we received a letter from them that we were being audited. I sent them all of the information they asked for. Within a few days, Revenue Canada phoned me. The gal doing the audit asked me what was going on with MBE/UPS. She said she had several files on her desk that were very similar to ours. I told her the whole story. I twigged that this may be a way of getting some come-uppance. I knew we would never know the results of the audit. She almost sounded excited. She asked who the Area Franchisee was, and the names of the big wigs in Oakville. She asked me to send proof of our total losses (on top of what our accountant claimed). To make a long story short, regardless what we think of Rev Can, we received a great tax write off. Also, I would love to have been a fly on the wall in Oakville when Corporate Office was audited.
Mr. Blue MauMau's picture

The UPS Store 2007 Uniform Franchise Offering Circular

EXCLUSIVE: The UPS Store 2007 Uniform Franchise Offering Circular (UFOC) is now online at Blue MauMau.

Bob Frankman's picture

TUPSS Drops in Rankings

Entrepreneur.com has dropped The UPS Store in its top rankings for 2008. It's down from #4 to now #11. Entrepreneur still considers it the best franchise opportunity in its category - postal services.

looking at buying a ups store.

I am currently spending over 100k per month with ups and for ground shipping my incentives are only 14% i am looking at buy a store to get my other company a 50% discount. any thoughts and does anybody see a problem? thanks

Yet another store closing

My husband and I opened our store nearly three years ago. This week we will be closing it and just walking away suffering, of course, a huge loss. The reason, as you are all aware, is we cannot continue to fund the lies told to us by UPS. Our The UPS Store franchise was totally misrepresented to us by our area franchise director (as he likes to call himself). The last thing we needed was another hand in our checking account. Seems he has lined his pockets with cash for every contract/lease he got us into although he states he was "acting in our best interests". All can rest assured that we will never again in our lifetime be a UPS customer. I would sooner walk my packages to their destination than to give up another of my hard earned dollars to UPS.
Mr. Blue MauMau's picture

Tales of Gore Dedicated to the UPS Store

There is so much posting on the UPS Store (most not nice) that we've discovered a new glitch that we never knew we had. Recent comments towards the end of the UPS queue are not queued. We're fixing this ASAP though.

So, it is best to move The UPS Store soiree to a better venue. There is a new forum called "The UPS Store, Tales of Gore" that is dedicated completely to gripes and horror stories from the UPS Store franchisees and thought leaders.

Please post your UPS stories, Mail Boxes Etc. and related mail service franchise gripes here.

Mr. Blue MauMau
Community Umpire

The UPS Stores = BAMBOOZLED!!!

Also, if you have rent, (around #3,500.00 per month) a small business loan (Monthly Payment approx. $2,500.00 per month, you're already have been BAMBOOZLED! You're lost it all!! DO NOT I REPEAT, NO DO NOT buy a UPS Store!!!!
Mr. Blue MauMau's picture

Recap: KRI Says The UPS Store #1 Retailer

...will the old thread that started under the Canby Research Story be lost to new posters? - Guest

That thread will remain. The discussion is just getting too robust for the remarks section of the story. Please post the quote from the original story that you are replying to (like the above example) for clarity.

For those readers who are new to this ongoing discusion, the story and discussion thread that is being referred to is a Kanbay Research Institute study picked up by the mainstream media that was immediately challenged here - "UPS Store Considered Most Competitive Retailer." The wording is ambiguous said many of you. Most competitive retailer for the franchiser or for the individual franchise units?

KRI replied to the Blue MauMau community (see UPS Shows Advantage of the Franchising Model) saying, "the purpose of the study was to provide business leaders -- primarily CEOs of multi-store chains -- with innovative ideas about how to build competitive advantage."

You can see the original discussion thread these two stories created on The UPS Stores  by clicking the links.

ups co-op

MBE/ups stores has taken all interest from my advertising co-ops. They have taken this income from every co-op in America I suspect. It is money they have taken even though they state/imply and put in writing that it belongs to the co-op .

 I urge all store owners/ co-op owner members and thier counsel to review your co-op contract which states "all monies will be placed in interest bearing accounts which will be used to offset bank charges" and to also review your accounting of co-op funds. I recieved an email fro my UPS rep stating "they never intended for the co-ops to recieve the interest,just not to make them pay any fees"  In a world where banks do not make charges on business accounts they still take this money from the co-ops and even acknowledge thier intent was to never pay the money out.

What a deal!!!

ups store

I am lookin at an existing store that grosses 434k the owner says he gets 90k he is asking 325k. is this worth looking into?