UPS Store Owners Angry

I have been fighting the UPS store on Elysian Fields in New Orleans for six months over a Damage claim, what do I do?

I had the employee at UPS (My first mistake) pack a Piece of Art I had sold for $9000.00. I usually pack everything myself but decided in case of any damage, I would let them be responsible. Well the packer neglected to put a covering over the painting and adhered the tape directly to the 80+ year old picture frame. When it arrived at the customers house and was unpacked the tape pulled off plaster and patina greatly devalueing the work of art. Six month later thay are still giving me the run-around. I have submitted all the paperwork several times and now they want their own local person to do it or they will not honor my claim or pay me. I think it is the owners responsibility of the Franchise and his insurance company but he claims no fault. Do I have to sue him? Is there a Lawyer in New Orleans I can talk too about this?

craig

ups is misbilling ALL there customers not just the franchisee. The use of the laser scanners are inaccurate to say the least. UPS is relying on these readings to back charge the customer dim billing for light weight packages. This is after they take the package into their possession and pack it into successive trailers to get it to their "super hubs". There is NO oversite to the callibrating of these multi dimensional scanners, and when weights and measures arrived to try to inspect the "lasers" at the Willow Springs Illinois facility they were refused admittance. The lawyers came out in force and the "suits" from Atlanta flew in force.

The use of inaccurate scanning affects each and every package from each and every 6 digit account that is processed by UPS. It is their new "REVENUE STREAM." WATCH YOUR BILLS.

THE UPS STORE IS THE BIGGEST SCAM SINCE ENRON...ACTUALLY UPS MAKES ENRON LOOK LIKE AN HONEST COMPANY...MIKEY ESKEW (UPS) & STEWIE MATHIS (MBE) ARE WELL AWARE OF THE TITANIC PROBLEMS WITH THIS FAILED BUSINESS MODEL.SINCE BOTH OF THESE COMPANIES HAVE PAINTED THEMSELVES INTO A CORNER BY NOT ACKNOWLEDGING THE PROBLEMS THAT THEY ARE TOTALLY AWARE OF, THEY CANT MAKE ANY CHANGES TO THE BROKEN BUSINESS MODEL THEY CLAIM "THE WHEELS HAVENT FALLEN OFF YET".THE ONLY RECOURSE THAT LEAVES US FRANCHISEE'S IS TO LITIGATE..KEEP IN MIND HUNDREDS & HUNDREDS OF MAIL BOXES ETC.'S AND UPS STORES ARE SUEING UPS/MBE.YET UPS/MBE SAYS NOTHING IS WRONG...THAT IS A PERFECT EXAMPLE OF UPS/MBE MATH..FIGURES DONT LIE...LIAR'S FIGURE...WITH ANY LUCK ONCE THE DUST SETTLES FROM ALL THE LITIGATION ESKEW & MATHIS WILL BE REPLACED BY BUSINESSMEN WHO ARE HONEST

the way UPS side-steps the 'problem' by diverting attention away from the lapses in their 'proven system' to putting the burden back on the franchisees to create additional cashflow to overcome the problem. Now 'who' was it that keeps telling the failed franchisees to take 'personal responsibility'? Yet another example of how the need to take 'responsibility' goes BOTH ways.

Rhino Super Center

Robert Shapiro represented a group for a very short time, but is no longer representing The UPS Stores. This information is incorrect

There is nothing like the prospect of losing everytbing while working 11 hour days for producing anger but UPS is a big and famous Brand that just acquired these stores from MBE to increase their market share and their profits. They can afford the biggest law firms to represent them and they can use the court procedural rules to "wait out" and "wear out" those who have survived to litigate. Those who have failed completely out of the picture were just "fleeced" and those who are supporting law suits with limited and scarce funds will start dropping off one by one as their personal finances become worse and they can't continue to afford to support the lawsuits. That guy who now lives in the Trailer Court is probably stuck there. Those who are still standing in the stores just breaking even or hoping for help to break even may have a long wait and if they eventually fail because they don't get any relief, they will not be able to access the courts because they won't have the financial resources to do so.

(I don't know much about the law. I have not been schooled in the law but in researching "franchise law" it appears to me that the ability of the franchisors to prevent "class actions" and to require ADR has permitted franchisors to always divide and conquer the franchisees "one by one")

UPS did indicate in their advertising and hype to sell the UPS Stores in 2003 as an "unprecedented opportunity" that "corporate service" i.e., copying and document services would be a new service that could be offered in The UPS Stores that would be proitable for franchisees.

On the basis of this hype, many new owners of UPS stores signed expensive leases for equipment that never paid off, even in terms of paying for the equipment leases, let alone producing profits. Fed-Ex Kinko, however, actively solicits corporations for this kind of business for the Fed-Ex Kinko stores and this is why UPS knowingly sacrifices its franchisees to its competititon with Fed-Ex Kinko. UPS-MBE have no capital investment in these stores and don't share in the failure of the individual stores who are fire-saled for nothing to standby franchisees to continue the visibility and the profits of MBE-UPS.

These stories, like the above, tell the truth but do little good because when you click on the search column in the Orlando Sentinel for UPS ---up comes all of The UPS Store ads that are all over the Internet and in the media.

UPS maliciously continues to sell new franchises to unwary suspects who have been lulled into a sense of security by Fran/Vet and the SBA Registry and Entrepreneur and AARP's hype of them as a top investment opportunity. The President of UPS ignores the plight of The UPS Store franchisees at the Board Meeting and appears to blame the problem of the unprofitability on the franchisees. He appears to be very coniident and safe in his position.

This continued sale of franchises to new prospects is malicious and is a disgrace that the government condones and we cannot help but understand that the government of our great Capitalistic Democratic Republic is controlled by the big capitalist corporations who shape the public policy under which we live.

Is our Bill of Rights up for Sale?