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Public Profile

With 30 years of franchise, marketing, and entrepreneurial experience, Jim Coen has developed key skills in communications, marketing, management, and franchisee/franchisor relations.

Coen took over as President and Chief Operating Officer of the Dunkin' Donuts Independent Franchise Owners (DDIFO,Inc.) on December 1, 2008. Prior to that he has been a director of and the Clerk for the DDIFO board since May, 2008. Recently Jim and DDIFO entered into an employment agreement that will run thru November 2012.

Coen served as the Vice Chairman of the Board of Directors for the Coalition of Franchisee Associations, a group of franchisee associations leaders that includes: Burger King, Dunkin Donuts, Little Caesars, Meinieke, Super Cuts, Hardees, Subway, Buffalo Wild Wings, and JD Byrider.

For over 6 years Coen served on the Board of Directors for the New England Franchise Association, an association that is dedicated to sharing best practices to franchise professionals in New England.  

For over 20 years Jim worked with Super Coups.  Super Coups is a MA based direct mail franchise business to business opportunity.

Jim successfully marketed franchises for Super Coups as well as Uniglobe Travel Northeast a travel franchise, Merry Maids a maid cleaning franchise, & Emack & Bolio an Ice Cream franchise, where he was also a franchisee.

In addition to his interests in franchising Mr. Coen serves as a member of the Board of Directors for The Bridge Center, a facility in Southeastern Massachusetts that supports families by providing children with special needs the opportunity to build social, emotional, and physical skills so they may participate fully in their communities.

Area of Interest
Franchise Consultant