Why Being a Sucker Seems So Right

The State of Washington recently brought an action to shut Pigeon King down as an illegal security or business opportunity fraud. Elements of this fraud, which are crystal clear, pervade other frauds -such as franchise fraud.This is Part II of a five part series on the Ponzi scheme, Pigeon King International.

In Part 1 we talked about the difficulty of detecting whether monies returned from an investment were a return of capital or a return from a real economic activity.

Anyone can provide a "pretend" investment of say 10% a month on a hundred dollars, by simply returning $10 to each month for 10 months, until the money runs out.

We are bad at naive induction, figuring out how long the returns have to be paid before we have evidence of real economic activity.

But there is another important psychological reason why ponzi schemes, such as Arlan Galbraith's pigeon breeding scheme, work.

Remember what words Arlan used, to the reporter in the video, to describe Pigeon King International?

"I am convinced that we can save the family farm with pigeons."

With those 11 little words, Arlan weaves incredible magic. And soon magical thinking about pigeon breeding becomes justified.

Over the last nine or ten years, I have interviewed close to 400 or 500 individuals who lost money in either a franchise, a business opportunity or some other money making scheme.

Every one of them knew at their gut level that something was wrong with the scheme, but they all found a way of ignoring their instinct.

One characteristic sticks out in their reasonings.

Even reasonable and experience people engage in this pattern of reasoning - in which all warning signs, typically gut feelings, but not always, are ignored in favor of a nice sounding story that has no empirical backing.

Something like there not being a real end-market for Arlan's pigeons.

Let me give you a short example. One person whom I interviewed,  "knew" all the warning signs. Their due diligence was impressive. But she went ahead anyways and lost an amount greater than six figures.

She could absolutely not afford to lose that money.

Why did this happen, in spite of her due diligence?

Because every objection she discovered about the scheme, she turned into an attack on her own ability to do hard, long and boring work!

The purchase of the business opportunity was not thought of as simply an earnings opportunity, it presented itself as a solution to a difficult family or personal problem.

Such as saving the family farm.

The desire to solve a difficult family or personal problem made her more willing to believe what she needed to believe in so that the family or personal problem could be solved.

For this reason, rational due diligence was next to impossible, despite massive red flag warning signs. The gut feeling of danger had to be ignored or there would be no chance to save the family farm, as it were.

Due diligence fails because the farmers do not properly articulate even to themselves:

a) Why they want this opportunity;

b) What evidence there is for the opportunity satisfying a) and;

c) What other alternatives might satisfy a).

The next time your brain wants to override your gut, look a little deeper at the problem you are really trying to solve.

Tomorrow, we will look at the Arlan's use of testimonials and shills who promote Pigeon King.

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It's the DREAM, Michael, the dream.

I say once more that, once in love, buyers do NOT want their dreams shattered.

I've touted not only business due diligence, but in addition, 'personal' due diligence for years and have offered an extremely thoughtful combination of programs designed to cover all bases, but thankfully, I don't have to rely on those offerings to eat.

Once 'mentally' sold, forking over cash and signing up are a given. At the point of ‘cross-over’, even if legit DD is applied, very few will accept anything short of a positive endorsement. (You give a perfect example of this phenomenon.) Cults do well for the same reason – they fill a need that certain people hunger for.

Franchising, in spite of its great potential for good, is still (and actually more so this year than last due to FDD changes) the land of the blue suede shoe. Why do crooks do so well? Because they are super salesmen.

Nick Bibby is a franchise consultant and principal of the Bibby Group.

Beating the Dream

Nick, I agree with your statement about not wanting dreams shattered.

This is why it is so important to start the due diligence process before even talking with a franchisor.

Once you understand some of psychological mechanisms underlying confirmation bias, you can begin to design a DD scheme that actually takes advantage of "not wanting dreams" shattered - from there you can go to ordinary business due diligence. 

Michael Webster PhD LLB
Franchise News

This will be quite an undertaking, Michael.

If you can pull this off, it will be one of the greatest marketing wins in history. "Just say no" received a lot of air time, but I don't know if drug experimentation was reduced.

I am absolutely behind any effort that reduces the rate of small business failure, and I've done my level best via the development of on-line courses, personal counseling, writing, classroom teaching, radio programs, and pleadings to government  agencies at every level (local, state, federal), but deaf ears abound.

Human nature tends to dictate and it's generally not in the direction of denying 'what comes naturally'.

I'll be very interested in your progress, and given a lifetime of entrepreneurial involvement from grandparents to parents to my own adventures, plus formal studies on human behavior, if I can lend support, let me know.

If you're interested, here is one string of articles I devoted to the subject of entrepreneurship and my take on how to increase the success rate -

http://emerging-entrepreneurs.com/entrepreneur-articles.php

Nick Bibby is a franchise consultant and principal of the Bibby Group.

Nick that would be a good saying to zors

"No I will not sign until I see a franchise lawyer and get help with my due diligence. In the mean time I do not want to talk to any sales rep of your company or maybe never. Until I can personally investicate and work in one of your stores or clubs for 6 months and after I finish my due diligence then maybe we will talk. In the mean time I want phone numbers of all former and current zees. I want you to tell the nearest store or club that they have to let me work there and see their records Otherwise I will not be a cadidate to be a future zee".

How about that?

They'd drop me like a hot potato and look for another sucker.

I know you have to be more subtle than that.

Undertaking

Nick;

I will get in touch.  After the AAFD meetings next week, and reading your articles.

The theoretical, as opposed to practical, solution to the confirmation bias has been known amongst social psychologists for almost 50 years. 

The theoretical solution is easy to state, but harder in practice to work out.

The social psychologists say that confirmation bias can be reversed if the penalities for failure are clear.

Here is an example:

When you sign a franchise agreement as a guarantor, hand over your keys and title to your house.  Then gamble that you can win the house back.  You in? 

Michael Webster PhD LLB
Franchise News

Michael I enjoyed your blog

Very fasinating. The pigeon phonzi scheme. How do people come up with this?. It is beyond me.

OK, 'confirmation bias' reality vs. textbook

Here in Shreveport, Louisiana, we have a lot of big name river boats for gambling. In front of the largest (say 30 story) hotel housing one casino's guests, there stood a pawn shop. At that pawn shop one could even cash in the title to the car that carried them. Anything to keep the interested gambler in the game, right? They made a lot of money - the pawn shop that is.

I 'know' people, not a person, but 'people', who just couldn't quite get enough of pawning one or two things. Think they were confirmed? Yep, confirmed losers.

I'll believe in the practicality of social psych theory when it's proven in real time; especially in our field. And you're talking to a guy with one degree in psychology and another in counseling.

I do look forward to our meeting, Mike, and I'll buy your drinks at 'that' casino hotel if you come here.

Nick Bibby is a franchise consultant and principal of the Bibby Group.

That is brilliant Michael

Before looking for an opportunity start the due diligence process. That means you will skip the smooth talking sales person that plays on the dream..

The only problem is informing the public about thorough killer due diligence. Not calling a zor for information because they will work on reeling you in right away.

Your right Michael

You should always go by your gut feeling. I am learning my gut feeling is usually right. Therefore I will listen to it now and in the future.

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