Current News

Photo of new Growth Coach President Lisa Hudson
Leadership change

Business coaching chain The Growth Coach announced yesterday that it has appointed franchisee Lisa Hudson as its president. She is the franchisor's first female president.

Photo: Subway in Colorado Mall by BMM

The U.S. Court of Appeals for the Ninth Circuit vacated both of the previous district court decisions in favor of 7-Eleven franchisees in a consolidated appeal on February 27, sending the entire matter back to the district court. Eric H. Karp, general counsel for the National Coalition of 7-Eleven Associations made the announcement, saying that the ruling states that two important errors of law were made by the district court.

Legal judgment & dispute resolution

After a lengthy legal battle, 1,500 Canadian franchisees will now consider a proposed settlement offer on two class-action lawsuits they filed against the coffee/doughnut chain in 2017. The lead plaintiff and president of the Great White North Franchisee Association (GWNFA), Mark Walker, signed an agreement on March 6 with Restaurant Brands International (RBI), Tim Hortons parent company, which was filed in Ontario Superior Court.

Plot of ADP vs BLS hiring numbers by month
The Economy

The rise in jobs for February was not bad for franchise establishments compared to other private non-farm businesses. That may be an early indicator that hiring in the overall U.S. economy is slowing down.

Briefings from Other Trade Journals

Restaurant owners should take note that in 2019 labor, food and competition are all expected to increase. But there's good news too.

McDonald's National Owners Association (NOA), the newly formed franchise owners group, is grousing that Uber's delivery fees, compounded by corporate's rent and service fees, are not sustainable for owners with the resulting margins they are currently experiencing.

A new study from Ohio State University recommends that health-focused restaurants use menu boards that look handwritten. The look can subtly sway consumers that the food at that restaurant is healthier. Think TLC.

QSR managers work hard, but in spite of that are not generally thought to have particularly good wages. That's not the case for In-N-Out Burger managers.

Inside Blue MauMau