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Log In / Register | Jun 20, 2018

When Will Research Be Published on Exterior-Corridors?

On June 17, 2009, Bobby Bowers, Senior VP Operations, Smith Travel Research wrote in the website:

Blackstone Denies Hilton Breakup

Back in August 2007, I wrote:

If you want my considered opinion about the Blackstone acquisition of Hilton, just remember that private equity investors buy and sell companies usually with other people’s money… Some of these equity firms “rip, strip and flip.”  Look at the Hilton family brands one year from now to see which have been sold and discarded.

Landmark Case of Stouffer Valley Forge Hotel

Here is the story behind a landmark court case in 1992 that led to the foreclosure of the Stouffer Valley Forge Hotel, sparked by a collision between its owners and management. I served as an expert witness for the plaintiff in this case.

Remember the Magic Fingers Vibrating Bed?

I just read that inventor John Houghtaling died at age 92 in Ft. Pierce, Florida.  Back in 1958, he developed a motor-driven mechanical vibrator attached to the box spring and a coin meter.

Famous Japanese Nakagin Capsule Tower to be Demolished

The New York Times (July 7, 2009) reported that the Nakagin capsule tower, an iconic bachelor hotel for businessmen which was built in the swanky Ginza neighborhood of Tokyo in 1972, is scheduled to be demolished.

1950s Style Statler Service, Ahead of Its Time

While researching the life of Ellsworth M.  Statler for my upcoming book (Great American Hoteliers: Pioneers of the Hotel Industry), I was able to acquire a copy of the Statler Service Code (61st edition).  Its instructions about guest treatment are so pertinent for today’s marketplace, that I thought they should be shared universally.

Shift Into High Gear, Implement A Targeted Canvass Program

Don't wait for business to come to you. Generate it with these helpful tips.

Make Mandatory Arbitration Illegal

On April of 2007 I wrote, “Many hotel franchise agreements stipulate arbitration over litigation.  At first glance, this may appear to be more beneficial to franchisees but nothing could be further from the truth."

Shift Into High Gear: Create A Red Flag Marketing Plan

In the midst of a global economic crisis, a dramatic decline in the U.S. lodging industry, the loss of 5.1 million jobs since January 2008 and the swine flu scare it’s no wonder that hotel owner confidence continues to weaken.

Employee Free Choice Act as American as Apple Pie

Before you get lathered up and call me names, please read my view of the Employee Free Choice Act. Try to keep an open mind as you consider my arguments and conclusions.