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McDonald's Delivery Experience Will Deliver Incremental Success

Most have read by now that next month McDonald’s will begin testing food delivery at 200 Florida restaurants, according to the Chicago Tribune. In 2016 McDonald's will have recorded $1 billion in global delivery sales.

Technology Feeds Fast Food in 2017

McDonald’s and Starbucks continue to cultivate customer relevance, leveraging technology in both the front and back of house operations.  However in 2017 both will elevate the consumer focus with voice recognition ordering.

Food Retailers Battle for a Share of the Stomach

Dollar stores, grocery stores, restaurants, convenience stores and non-traditional fresh food retailers the ilk of IKEA, and Costco are all in a fierce battle for the food dollar.

Denny's Three C's for Success

Cyber data and consumer discontent were not among the three C’s of success for Denny’s. However many times after a company experiences consumer discontent they step up in the minds-eye of the consumers to refocus, retool, and refresh.

Papa John's Understands Consumers Are Dynamic

Back in the day, I worked alongside Tim Glass, Ford Smith (Pet Smart founder) and Jim Brimhall. These men were co-founders of, the company that signed Papa John's to become the first chain restaurant in the world to offer online ordering.

Fresh Fruit Is Fast Food

Fresh fruit is fast food and with that comes the halo of "better for you" since 1991. Retailers have found success with apples, mandarin oranges, cherries, strawberries, grapes and blackberries.

McDonald's Interactive Technology Drives Sales

Foodservice industry insiders continually look to McDonald’s for success clues. When McDonald’s hits a home run it affects everyone. 

Restaurant Sales Slide Blamed on Great Grocerant Sector Fresh Food

Ready-2-eat and heat-n-eat fresh prepared food continues to garner customers from legacy chain restaurants—driven in large part by convenience, lower price point, and ramped-up offerings. Consumers are increasingly turning to nontraditional outlets for meal solutions.

7-Eleven and Flirtey Team Up for Fresh Food Drone Delivery

Don’t look up and say, "Get out of here!" if you spot a drone. You just might be saying, "Oh, thank Heaven. It's 7-Eleven!" The next time you see a drone in your backyard it might be one from 7-Eleven delivering a Big Bite, Slurpee or coffee and doughnut! That’s right, 7-Eleven is expanding its technology capabilities to include autonomous drone delivery to a customer’s residence.

7-Eleven Heats Up Slurpee's 50th Anniversary through Technology

Branding foodservice is nothing new at 7-Eleven, home of one of the world’s favorite drinks, the Slurpee, which turns 50 this year.  7-Eleven Inc. is celebrating the 50th anniversary of the Slurpee this summer by giving away an estimated 9 million free small Slurpees. On July 11, Free Slurpee Day, participating 7-Eleven stores will offer the free drinks from 11 a.m. to 7 p.m.