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Franchisees Share What They Wish They Had Known before Buying Their Franchise

Four franchisees recently formed a panel to discuss what they wish they had known before they bought their franchise. All agreed that staffing, managing and retaining employees was a key challenge. They also agreed that they didn't regret their decision to buy a franchise and were happy to be running their own businesses.

Amal Agha knew about business and finance when she opened her first franchise, a Rita's Water Ice in New Jersey. What she and her partner/husband didn't know was how much of being a franchisee involves managing people, and hiring and retaining employees proved to be the biggest challenge.

"We wish we had had more training on staffing up and being prepared on what employees will put you through," Agha shared during a panel session, "What I wish I knew before buying a franchise," at the International Franchise Expo held last week at the Jacob K. Javits Conference Center in New York City. — Judy Mottl, Fast Casual

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