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Log In / Register | May 24, 2018

Restaurant Spending Up 6.3 Percent over Thanksgiving, Black Friday

Payments technology company First Data says consumers spent 6.3 percent more in restaurants on Thanksgiving and Black Friday this year than they did last year as overall spending surged 11.9 percent. Many restaurants were closed or had shorter hours for the holiday.

Restaurants Need to Shift to a New World, Argues Expert

Consumer demographics in the restaurant industry are changing in a fundamental way, argues an industry expert. Boomers are visiting restaurants less and the younger Millennials are demanding more authenticity, freshness and social consciousness from their restaurants.

Burger QSRs and Gourmet Coffee Chains Push Restaurant Traffic Up in Q3

Strong growth has returned to quick service burger and gourmet coffee chains, which has driven  total foodservice industry traffic into positive territory — up 1 percent — in the quarter ending September,  reports global foodservice researcher The NPD Group.

TGI Fridays Expands Amazon Relationship with New Alexa Skill

Expanding on its presence in the Amazon Marketplace, Dallas-based TGI Fridays has designed and developed an Alexa skill (i.e. Alexa function) that allows users, using just their voice, to quickly make reservations, place an order to go, and pay their bill. The company announced yesterday that the new skill is available at a limited number of Fridays restaurants and will be available across America by the New Year.

Auto Museum Moves to Save McDonald's Historic Site

McDonald's museum, Des Plaines, Illinois
McDonald's museum, Des Plaines, Ill. / BWChicago photo

​The McDonald's museum in Des Plaines, Illinois, has faced repeated flooding problems and been closed for 10 years, but people were nevertheless disappointed to read in the news last week that the company planned to demolish it next month. The museum is on the site of the first McDonald's built by Ray Kroc after he franchised the brand from brothers Richard and Maurice McDonald, the original owners of McDonald's.

Tilted Kilt Multi-Unit Franchisee Parts Ways with Franchisor

Tilted Kilt glass door

Sean Cahill, a former Tilted Kilt franchise owner who says his company was once their largest franchisee, has separated from that chain and is regrouping under his own Rustic Barrel brand, with six locations so far.

Papa John’s Apologizes for Criticizing NFL Protests after Backlash on Social Media

Papa John's pizzeriaAfter Papa John's CEO took a stand against the NFL leadership and players kneeling during the National Anthem to protest racial injustice and police violence, claiming his company's third quarter earnings had been affected, John Schnatter somewhat retreated yesterday on Twitter with a different message from his company, a national sponsor of the NFL.

Ruth’s Chris Franchisor to Buy 6 Hawaii Locations from Franchisee

Ruth's Chris, Restaurant Row, Honolulu
Ruth's Chris, Restaurant Row (in Waterfront Plaza), Honolulu

Ruth’s Hospitality Group Inc. is buying six Hawaii Ruth’s Chris Steak House locations from its longtime franchisee Desert Island Restaurants for about $35 million in cash.

CEO Schnatter Blames NFL Leadership for Papa John’s 3rd Quarter Sagging Sales

Washington Redskins players kneel before game (Photo: Wiki, Keith Allison)

Papa John's CEO John Schnatter blasted the NFL leadership yesterday on a conference call regarding the franchisor's 2017 3rd Quarter Results, stating the football league's ongoing player protests during the national anthem is hurting their sales by not resolving the controversy early on.

How to Prevent Sexual Harassment Claims at Your Restaurant

Sexual harassment is in the news, with bad publicity for the industries and companies involved and monetary losses. According to the 2014 report, The Glass Floor: Sexual Harassment in the Restaurant Industry, "While seven percent of American women work in the restaurant industry, more than a third (an eye-opening 37%) of all sexual harassment claims to the Equal Employment Opportunity Commission (EEOC) come from the restaurant industry."