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Food

Improved Oven Technology Drives Big Changes in Pizza Business

Pizzas with personalized toppings have grown rapidly in popularity over the last three years and pizza orders are now served in five minutes or less, thanks to new oven technology.

Cut Food Waste, Boost Profits

Is your restaurant wasting more food than it should? What is that doing to your bottom line? John Krebs offers some practical suggestions.

Chick-fil-A and Papa John’s Ranked Best by Customers

QSRs ranked by top Customer Experience

WABAN, Mass. – Customers rank Papa John's and Chick-fil-A as having delivered the best customer experience among quick service restaurant brands in 2015, according to this year's annual survey of 10,000 consumers in America.

Millennials Use of Restaurants Changes as Lifestyles Change

Wine & Cheese
Wine & Cheese by Thomas Hawk

CHICAGO —Millennials are the chosen generation for many marketers because of their sheer numbers and perceived buying power. But they are not a homogeneous group.

McDonald’s Workers Allege Hazardous Conditions under OSHA

Strike for higher wage at a Los Angeles McDonald'sNEW YORK - Fast food workers filed a complaint this morning against McDonald's Corp. and franchisees claiming 28 health and safety violations related to widespread hazards of working in restaurants in 19 cities nationwide.

Who Isn't Launching a Mobile App?

Have I mentioned how resentful I am that smart phones came into being just as I began to need glasses to read anything?  I’m resentful.

Johnny Rockets Hires Charles Bruce as CEO

Logo provided by Johnny RocketsALISO VIEJO, Calif. –Johnny Rockets has hired Charles Bruce as its new president and chief executive officer of the 330 restaurant chain.

McDonald’s Sales Continue to Drop as New CEO Steps In

OAK BROOK, Illinois – McDonald's Corp. (MCD) yesterday blamed February's 1.7% decline in worldwide sales on "aggressive competitive activity," after last month faulting January's 1.8% drop on "after-effects of food safety scandals in China and Japan."

Wendy’s Heats Up Legal Battle against 40-Year Franchisee

Wendy's is turning up the heat on its fourth largest franchisee, DavCo, in a lawsuit it filed last December. The 152-unit owner in Maryland refuses to remodel its stores and purchase a new point-of-sale system, and the franchisor vows to terminate its contracts.

Franchisee Community Speaks out on Quiznos’ New Path

DENVER – As Quiznos addressed the company's franchise community on January 12, expressing the organization's commitment to supporting franchisees and turning around the brand, some store owners are questioning its strategy. Others are applauding it.