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Log In / Register | May 22, 2018
Hotel, hospitality and travel

CDC Says Many Illnesses Linked to Hotel Pools & Hot Tubs

A CDC report states that nearly one-third of outbreaks associated with treated recreational water come from pools and hot tubs at hotels.

The Outlook for U.S. Hotel Profits in 2018

Since 2014, U.S. lodging industry owners and operators have seen a steady decline in the pace of revenue growth.  In 2014, rooms revenue per available room (RevPAR) increased by a healthy 8.2 percent according to STR.

Measuring the Investment in Hotel Training

In 2016, the average property in our Trends in the Hotel Industry survey sample spent 31.3 percent of its total revenue, or 42.8 percent of its total operating expenses on labor costs.  This includes the salaries, wages, benefits, service charges, and bonuses paid to employees, as well as payments made for contracted labor.  By far, labor related costs are the largest operating expense for hotels regardless of property type.

Carlson Rezidor Rebrands as Radisson Hotel Group

A new hospitality firm has been rebranded. On Monday, Carlson Rezidor Hotel Group announced it has rebranded as Radisson Hotel Group. 

Inner Circle Investments Signs 20-Year Franchise Contract with RLH Corporation

Red Lion Hotels Corporation [NYSE:RLH] announced Thursday that Inner Circle Investments has signed 20-year franchise contracts for one Hotel RL and nine Red Lion Hotels. The properties will be managed by Inner Circle Management.

Hotel Minor Operated Departments Become Even More Minor

In lodging industry parlance, other operated departments are frequently referred to as minor operated departments.  Based on recent trends in other operated department revenues and profits, these sources of income have become less consequential to both the top and bottom lines of U.S. hotels.

How the Composition of RevPAR Growth Impacts Changes in Hotel Profits

To project changes in profits we obviously need to look at the expected relative changes in revenues and expenses.  Profit growth can only be realized when the dollar value of the change in revenue exceeds the dollar value of the change in expenses.

Guests Finding Hidden Cameras in Their Airbnb Rooms

Guests staying at Airbnb homes have been discovering hidden cameras tucked away in such places as fake motion detectors or in smoke detectors. A spokesperson for the company says that finding cameras is “incredibly rare.”

Study: Hotel Loyalty Program Partnerships Vital to Customer Satisfaction

Waikiki Beach Marriott Resort & Spa
Marriott Rewards ranked highest in overall customer satisfaction

According to the J.D. Power 2017 Hotel Loyalty Program Satisfaction Study released on Wednesday, having a diverse portfolio of reward options with hotel loyalty rewards programs is a key driver of member satisfaction. Overall satisfaction is higher among program members who redeem rewards for dining, product purchases and special events than among those redeeming rewards for hotel stays alone.

Airbnb Planning to Expand into All-Inclusive Bookings

Airbnb co-founder Joe Gebbia, in Australia early this week, made clear that his ambitions for the company extend far beyond its spectacular growth thus far.