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Log In / Register | May 24, 2018

News and stories about managing, leading and operating a franchise

UPS and Sealed Air Team Up to Provide More Efficient, Cheaper Shipping for Businesses

UPS (NYSE:UPS) and Sealed Air Corporation (NYSE:SEE) today announced a strategic partnership to help retailers, e-tailers, and businesses around the world maximize the efficiency of their packaging operations, minimize packaging waste, and reduce annual shipping costs. 

Counteroffering the Landlord's Lease Renewal Proposal

You have received your landlord’s lease-renewal proposal … what is your next step? Your job isn’t to simply accept those terms. The proposal is just the beginning.

Five Paths to Hospitality Your Guests Will Appreciate

Micah Solomon is a keynote speaker and the author of The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets, a book which has 20 reviews on Amazon since its publication late last month. All of the reviews are five stars, with a number of the raves from hospitality professionals of many years standing.

Leasing Commercial Space? 10 Questions for Franchise Tenants to Ask About the Landlord and the Property

As a franchise tenant, you will want to prepare yourself for lease negotiations with a commercial landlord.

Auto Dealership's Comptroller Embezzled $2 Million

Whether their job title is bookkeeper, comptroller or accountant, all too many find that the combination of their access and control over a company’s money plus the common circumstance of a trusting owner who doesn’t know what’s happening to his or her own company’s finances is too much temptation to resist.

Piada's Program to Attract and Keep Top Talent

Piada Italian Street Food, a small but quickly growing non-franchised fast casual chain, has put in place a three-pronged program that is designed to recruit and retain top talent in positions such as restaurant managers and chefs.

How to Avoid Hiring the Toxic Employee

In light of the damage a toxic employee can inflict on a company, it makes sense that the best option is to avoid hiring toxic employees in the first place.  While this is more difficult than it sounds, there are some proactive measures that employers can take in the hiring process.

Fix the Toxic Staff or Fire the Employee?

To loosely paraphrase the great 18th century parliamentarian Edmund Burke, "[t]he only thing necessary for the triumph of toxic employees is for good employers to do nothing."

McDonald’s Recalls Children’s Activity Wristbands

McDonald's wristbands

McDonald’s is recalling 33 million Step-it activity wristbands after catching wind of complaints that they can cause skin irritations and burn children. The wristbands were manufactured in China for McDonald’s USA and Canada and distributed from August 9, 2016 to August 17, 2016 with Happy Meals and Mighty Kids Meals.

A Rogue's Gallery of Toxic Employees

Just because an employee is not always cheerful does not mean they are a toxic employee. There is a big  difference between occasionally being disagreeable and always being negative.