The Franchise Owner's most trusted news source

Log In / Register | May 24, 2018

Consumers Blame Restaurants for Third-Party Mistakes

Even if a restaurant has a contract with a third-party ordering and delivery service, the majority of consumers (76%) still hold the restaurant at least partially responsible for any order errors, according to a foodservice researcher.

Two Thirds Making Minimum Wage Can’t Make Ends Meet

A CareerBuilder survey shows that 75 percent of Americans are living paycheck-to-paycheck at least sometimes and that of those earning minimum wage, 66 percent can't make ends meet.

Generations Approach Dinner Differently

Photo from Wikipedia

If there is a meal that exemplifies the differences among generations, it is dinner.

Franchise Jobs Have Solid Gain in July; Finding Workers Becomes Harder

Monthly change in Franchise Jobs x 1,000 from June 2011 to July 2016ROSELAND, N.J.—Jobs in franchise establishments increased by 21,200 in July, according to ADP Research Institute. That monthly gain is solidly above the average of 19,400 jobs added each month by franchises since June of 2011, a period of over 5 years.

McDonald’s Cuts Way Down on Artificial Preservatives and HFCS in Its Food

McDonald’s USA says it is removing artificial preservatives from several items which also don’t have artificial colors or flavors, including its Chicken McNuggets.

Lunch Visits Cool as Competition Heats Up

Chicago—The rough news for restaurateurs is that consumers are purchasing lunch away from home slightly less often now than two years ago, according to a foodservice researcher. Worse,

Delivery Eats into Drive-Thru Service

Jimmy John's deliveryCHICAGO—Foodservice delivery is the ultimate in dining convenience and is winning visits at the expense of restaurant drive thru. Over the past four years, delivery has grown by 69 million orders, while drive thru traffic fell by 128 million visits from May 2012 through May 2016, according to a recently released report by foodservice researcher The NPD Group.

Small Businesses Finding Pokémon Go Good for Business

Pokémon Go has come out of seemingly nowhere to become a major craze—and that can be good for small businesses.

Major Countries Show Foodservice Traffic Gains

MOS Burger, Tawaramachi, Japan
Mos Burger, Tokyo Japan (photo/Gullhem Vellut)

CHICAGO—With the exception of Russia, the world's major foodservice markets ended the first quarter of 2016 with an increase in traffic and consumer spending.

Franchise Hiring Way Up in June

Monthly Change in Franchise Jobs for last 5 years, Jun 2011 to Jun 2016

Data: ADP Research Institute; Chart: Blue MauMau

ROSELAND, N.J.—Payrolls for U.S. franchise establishments increased by a whopping 40,700 jobs for the month of June. It is the highest number of franchise hires in the last year since December's 45,200 and October's 47,900.