The Franchise Owner's most trusted news source

Log In / Register | Aug 16, 2018

Preparing for Takeoff: Initial Training/Opening Support

Mark Siebert, in an article for Entrepreneur, states, “Of all the tasks that befall the new franchisor, perhaps none is as important as the role of training.  If the brand is the heart of any great franchise, training is the physical conditioning that keeps that heart beating strongly and consistently.” 

92% Franchisee Approval for World-Class Franchises

There is no lack of "spin" or "hype" in the world of franchising. "Top Franchise," "Best Franchise," "Fastest-Growing Franchise"…..all of these designations can be confusing, or (in many cases) misleading, particularly for prospective franchisees.

Top 25 Chains with the Happiest Franchisees, 2012

Auntie Anne's franchisees test new food with franchisor staff at company lab
Franchisees create new products with franchisor staff. photo/Auntie Anne's

LINCOLN, Neb. — A researcher of franchise owners has identified the top 25 brands with the happiest, most satisfied franchise owners.

Franchisees Score Express Oil High

Franchise Research Institute 2010 franchisee satisfaction results for Express Oil Change
Results for Express Oil franchisee satisfaction survey, source: fransurvey

LINCOLN, Neb. — CEO Jeff Johnson of Franchise Research Institute, a researcher and administrator of franchisee satisfaction surveys, declares that Express Oil Change's owner-operators are some of the most satisfied among surveyed franchise systems in 2010.

Re-Bath Corporation Receives World-Class Franchise Certification From The Franchise Research Institute For The Fourth Time

Lincoln, NE (July 27, 2010) – Re-Bath, the world's largest bathroom remodeler, has received World-Class Franchise® Certification

Look at the Best and Worst When Using Franchisee Surveys

Jeff Johnson of Fran Survey has a short executive summary of their recent review of franchisee satisfaction at Comfort Keepers.

What Makes A “World-Class” Franchise

I am often asked what it takes to become a world-class franchise. The answer is simple, but far from easy to achieve.