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Log In / Register | Jun 22, 2018

After 5 Quarters of No Growth, Guest Traffic in U.S. Restaurants Dips Yet Again in Q2

Customer visits to U.S. restaurants and foodservice outlets remained negative in the quarter ending in June.

Big Restaurant Chains Grow Sales by 5% in 2015, Fast-Casuals Double That

Jimmy John's store front after the rain

CHICAGO—In 2015 the 500 biggest restaurant chains accelerated sales growth in the United States to a 4.9 percent increase for the group as a whole, totaling an estimated $288 billion in sales.

Fired Hooters Girl Reinstated after Claiming Bikini Contest Was Rigged

DON_0099 A National Labor Relations Board administrative judge ruled that a California Hooters franchisee unlawfully fired a waitress for claiming the restaurant’s bikini contest was rigged. He also concluded that the franchise owner’s employee handbook contained a number of illegal policies.

Ruby Tuesday Says It Isn’t Selling

Ruby Tuesday neon sign
photo by BMM

MARYVILLE, Tenn. – Business news journals Debtwire, Nation's Restaurant News and others reported early this week that Ruby Tuesday had hired Goldman Sachs to "evaluate strategic alternatives."

Fast Food Menu Changes for Fall

KFC's Go Cup
KFC's new Go Cup

LEXINGTON, Ky. — It's Fall and that means that Chief Marketing Officers have lined up new products in the hopes of raising consumer excitement, growing store traffic and generating royalties.

Restaurants Must Build Customer Loyalty

Data: The NPD Group/Planning for Growth in the New Normal Marketplace

CHICAGO — With little to no growth forecasted for the restaurant industry over the next several years and consumer frugality being the "new norm," restaurants will need to cater to the needs of their cost-conscious customers to build loyalty and enhance value, according to market researcher The NPD Group.

Non-traditional Food Retailers Pose More Threat to Restaurant Chains

The line between restaurants and food retailers is growing ever thinner. The fight for America’s food dollars continues to intensify as consumers find fresh prepared ready-2-eat food options at a wide and growing array of outlets across almost every channel: convenience stores, chain drug stores, restaurants, grocery stores, club stores, vending and even more non-food retailers like dollar stores.

Migration Marketing Builds Restaurant Sales

Party of one is simply not happening in the restaurant sector. A party of one is not a party! However if you are a grocery store, C-store or urban chain drug store then continue throwing the party because consumers are showing up.

Former Red Robin Franchisee Sued for Not Terminating

A restaurant under the Red Robin brand was terminated 18 months ago for getting behind in its royalty payments. The problem?

Restaurant Service with a Split Personality

Split personality

A few restaurant concepts are experimenting with a split personality. That is to say fast food by day and full service dining by night.