Cold Stone Creamery - Tales of Gore

I have been keenly interested in the past year in the Quiznos and UPS discussions. One could easily substitute "Cold Stone Creamery" in either of those discussion forums in discussing product costs, labor percentages, kickbacks, franchisor horrors and the non-viable business models. Yet, this "golden child" of the ice cream industry continues to go undetected in their ruthless business practices, their flawed business model and their total disregard for the profitability of the franchisee. Well, with some help that will stop here, I have passed too many wounded (failing) and, indeed, dead (closed) franchisees on this road to remain silent any longer.

 

I am opening up two forum topics:

 

1) a "Cold Stone Creamery - Tales of Gore" topic and invite other Cold Stone veterans to speak out - and help would-be future franchisees with operational details and Cold Stone relationship insights and to lend a hand in the post-traumatic rehabilitation of other CS franchisees coming in from the "Cold".

Tails Of Gore Topics:

Failed marketing attempts - cakes, shakes, red pan, smoothies, grab and go

Corporate Inexperience - failed TV ads, gift card fiasco

Churning - 2nd, 3rd generation owners

Franchise transfer nightmares, the CS transfer process

The CS lifecycle - honeymoon, recruitment, break even, try to sell, … death spiral

What did you pay and what price are you trying to sell?

Inability to organize a franchisee association or to successfully litigate

Ability to successfully litigate (tell us how!)

2) a "Cold Stone Creamery - Due Diligence" - this topic will attempt to deal strictly with the facts and figures related to owning (and closing) a Cold Stone Creamery. Over time this will help the general public and would be franchisees understand why it costs most franchisees $7.50 to sell a $5.00 ice cream in a Cold Stone Creamery Franchise. I invite both Cold Stone pro and CS con to join in and defend or refute the discussed due diligence topics.

Due Diligence Topics:

Training cycles (hire, train, layoff, hire, train, layoff)

Pro forma breakdowns, Labor breakdowns, product breakdowns

Product costs, Sygma and Sysco markups

Buildout costs

Chronic equipment failures

Compressors = electric bill

Smoothies, shakes, cakes, soups, coffee - other losing attempts at profitability

What SBA did you use?

I encourage Cold Stone Creamery franchisees to post regularly with product costs, franchisor issues, insane marketing abilities and updates on legal proceedings.

 

-jm

Now you can indulge in your

Now you can indulge in your ice cream dreams in Cold Stone Creamery’s: Scoop it Up! In Cold Stone Creamery’s first licensed video game, players jump behind the counter to make custom creations by choosing from 25 different ice cream flavors and a slew of yummy mix-ins for the “Ultimate Ice Cream Experience.” Travel the world, bringing new customers delicious creamy combinations. And when you’re not serving clients, play a variety of mouth-watering mini-games on your own or compete against friends! Frozen fun is coming your way exclusively for Wii.

------------------------------------------

mcdba certification | mcitp | mcp 70-270

 

Posted by tommy96 on February 3rd, 2010

Kauai's Cold Stone Creamery operators file for bankruptcy liquid

 

Kauai's Cold Stone Creamery operators file for bankruptcy liquidation

http://www.staradvertiser.com/business/20110104_Kauais_Cold_Stone_Creamery_operators_file_for_bankruptcy_liquidation.html

Posted by jbm on January 5th, 2011

Grand Rapids Coldstone Creamery locations close

 

Grand Rapids Coldstone Creamery locations close

http://www.topix.com/forum/city/grand-rapids-mi/TI042KS0QJB9RRD9O/p2

Posted by jbm on January 5th, 2011

Cold Stone Ice Cream retail

Cold Stone Ice Cream retail brand closing many stores as franchisee complaints mount

 

http://theportnoygroup.typepad.com/my_weblog/2008/06/cold-stone-ice.html

Posted by jbm on January 5th, 2011

From an investment standpoint, Cold Stone is a DISASTER!!!

 

How to Open a Cold Stone Creamery Franchise

http://www.ehow.com/how_2071649_open-cold-stone-creamery-franchise.html

Posted by jbm on January 5th, 2011

DO NOT buy a Cold Stone Creamery store

 

Cold Stone Creamery If you care about your hard earned money, DO NOT buy a Cold Stone Creamery store franchise until you have read this report

http://www.ripoffreport.com/franchises/cold-stone-creamery/cold-stone-creamery-if-you-car-6a2p9.htm

Posted by jbm on January 5th, 2011

The Inside Scoop

 

Wall Street Journal Report:

Earlier in this decade, Cold Stone Creamery was one of the hottest franchises around. The super-premium ice-cream stores attracted scores of franchisees hungry for a piece of the "Ultimate Ice Cream Experience."

Now many franchisees are selling their stores, overwhelmed by soaring bills and shrinking profits. Some have lost their homes, broken their retirement nest eggs or filed for bankruptcy.

What happened?

http://online.wsj.com/article/SB121321718319265569-search.html

Posted by jbm on January 5th, 2011

The latest closures: Cold Stone, Tommy Pastrami & more

 

The latest closures: Cold Stone, Tommy Pastrami & more

 

Cold Stone Creamery in Fountain Valley closed about a month ago, confirms employees at the local Huntington Beach ice cream shop. It is among a handful of Cold Stone shops that have closed over the last year. Others have shuttered in Lake Forest, Placentia and Orange.

http://fastfood.ocregister.com/2010/09/16/the-latest-restaurantclosures-cold-stone-tommy-pastrami-more/73832/#more-73832

Posted by jbm on January 5th, 2011

Closure update: Seaside Dana Point eatery & another Cold Stone

 

Cold Stone Creamery in Santa Ana near the MainPlace mall has been evicted from its Main Street location.

http://fastfood.ocregister.com/2010/01/05/closure-update-seaside-dana-point-eatery-another-cold-stone/47079/#more-47079

Posted by jbm on January 5th, 2011

Cold Stone Creamery Terre Haute store to close

 

Cold Stone Creamery at Honey Creek Commons is closing.

The franchise owner, Mike Bose, would not confirm media reports that the store was set to close, but an employee said Wednesday that the store would not be open next week.

http://tribstar.com/local/x1155780745/Cold-Stone-Creamery-Terre-Haute-store-to-close

 

Posted by jbm on January 5th, 2011

Reading the financial statements of Cold Stone Creamery

 

Well, what happened was entirely predictable from reading the financial statements of Cold Stone Creamery. They were lending money to their franchisees because their franchisees weren't making any money. That receivable was increasing - foreshadowing the franchisee's eventual financial ruin.

This is simple analysis: you lend money to people who cannot make the payments, you lose. Who cares why they cannot pay you.

 

http://bizop.ca/blog2/complaints-and-investigations/franchise-2/cold-stone-creamery/httponlinewsjcomarticlesb12132.html

Posted by jbm on January 5th, 2011

Cold Stone Creamery Franchise Opportunity from Hell

 

Cold Stone Creamery Franchise Opportunity from Hell steals your life savings and makes you a slave ripoff Scottsdale Arizona

http://www.ripoffreport.com/ice-cream-shops/cold-stone-creamery/cold-stone-creamery-franchise-2d37a.htm

Posted by jbm on January 5th, 2011

Cold Stone Creamery - closed in Scarsdale & Rye

 

I just saw a "SPACE AVAILABLE" sign right outside the closed Cold Stone Creamery on Weaver Street in Scarsdale. That store lasted exactly one year. The one in Rye on Purchase Street looks closed too.

I could never understand how that concept could stay in business. I have almost never had a good experience at a CSC. The ice cream takes forever to be made once you order it, so it was not worthing standing on any lines there.

Customers do not want to wait 15-20 minutes on line to get an ice cream cone while listening to the employees sing these inane little ditties the store requires them to sing!

http://chowhound.chow.com/topics/483209

 

Posted by jbm on January 5th, 2011

Cold Stone Creamery burning mad at CNBC

 

Cold Stone Creamery burning mad at CNBC

A new CNBC documentary on franchising has one Scottsdale, Ariz., company ice-screaming mad.

Cold Stone Creamery and a franchisee group are threatening legal action against the business cable network, claiming this month's documentary, "Behind the Counter: The Untold Story of Franchising," incorrectly portrayed the company as a cold-hearted firm that charges franchisees hidden expenses, relies on kickbacks from vendors and requires franchisees to purchase equipment from a company it controls.

Read more: http://www.nypost.com/p/news/business/cold_stone_creamery_burning_mad_riulL9wA8tCJv5AcwLnJyM#ixzz1AC1ye4qN

 

Posted by jbm on January 5th, 2011

  Cold Stone Creamery close

 

Cold Stone Creamery close at Eton Chagrin Boulevard

Earlier this month, Cold Stone Creamery closed at Eton. While Blis boutique closed in early January, Matina's bridal boutique has now taken over its former space.

http://blog.cleveland.com/business/2009/02/fibres_lush_boutique_cold_ston.html

Posted by jbm on January 5th, 2011

Cold Stone Creamery: 50%+ Failure Rate in Colorado Springs

 

Cold Stone Creamery Franchise: 50%+ Failure Rate in Colorado Springs

Spring may be warming up for some, but 3 out of the 5 Cold Stone Creamery franchises have gone cold and stiff in the past year.

Cold Stone has nearly 1,400 franchises internationally and 228 for sale - approximately 16 percent of the franchises. The Ice Cream Reporter, a publication on the food and beverage industry, reported that Cold Stone franchisees are struggling because of the high cost of operating a franchise.

But Bruce Hodgkins, previous owner of the Southgate store, said location and corporate policy played into his decision to relinquish the franchise back to corporate in 2005, after three years of business.

   Hodgkins said Cold Stone allowed the Tejon location to open too close to his store and forced him to remodel shortly after opening. He also said Cold Stone didn't allow him to do his own advertising, but he was forced to honor $40,000 worth of corporate coupons in his last year of business.

   "You just don't make any money the way it's set up," he said.

Read more: http://www.gazette.com/articles/business-35936-cooling-.html

 

 

Posted by jbm on January 5th, 2011

Cold Stone Creamery Closes Three State Locations

 

Cold Stone Creamery Closes Three State Locations

Three Cold Stone Creamery shops in Connecticut have closed after their sales tax permits were suspended, according to this morning's Courant story.

These locations were in South Windsor (at Evergreen Walk,) Newington and Simsbury. Tax records on file in Newington, Simsbury and South Windsor show that the ice cream parlors' owners are behind in their personal property taxes in all three communities, according to the reporter.

Several other Cold Stone locations remain open in Connecticut. In the greater Hartford area, these are in Wethersfield, Plainville, Middletown and Meriden. Others are in Torrington, Clinton, Orange, Mystic, Groton, Waterford and Norwich.

http://weblogs.ctnow.com/entertainment/dining/a-la-carte/2010/09/cold-stone-creamery-closes-thr.html

http://articles.courant.com/2010-09-14/business/hc-cold-stone-creamery-0914-20100914_1_ice-cream-cold-stone-creamery-ice-sales-tax

"That place was packed" at night, especially on weekends, said an employee of a neighboring business, who asked that her name not be used.

Anyone seeing the long lines or standing in them might wonder how the business could be in financial difficulty. But Priscila Harnesk, who owns Cold Stone Creamery franchises in Middletown and Meriden, says those scenes are deceiving.

"Friday and Saturday night, everybody wants ice cream," Harnesk said. On the other five nights of the week, she said, business is often much slower.

"It's painful … to be honest," Harnesk said of life as an ice cream parlor franchise owner. "I haven't made any money off them."

Posted by jbm on January 5th, 2011

Cold Stone Creamery closed

 

Black plastic is up on all of the storefront windows at Cold Stone Creamery in the Chaska Commons. According to a paper sign on the window the store is closed. Phones appear to be cut off as well. No word yet as to the why or if the store could reopen.

http://www.chaskaherald.com/news/business-news/cold-stone-creamery-closed-2857

Posted by jbm on January 5th, 2011

10 most popular franchises - #4 at Failure rate: 31%

 

The product is sweet, but the financials can be bitter. In the last 10 years almost one in three SBA-backed franchisees defaulted on their loan. It's an expensive shop to start, too: the initial franchise fee is $42,000. A 2008 Wall Street Journal article spotlighted the company's franchise troubles, including high operating costs and overambitious expansion.

http://money.cnn.com/galleries/2010/smallbusiness/1004/gallery.Franchise_failure_rates/4.html

Posted by jbm on January 5th, 2011

Cold Stone Creamery Closed for the Winter in Millburn

 

Oddly, that store is no longer listed at the Cold Stone Creamery website; even if they were closed for the winter, I would think they would still be listed…the listed stores show hours of operation…if they were really just closed for the winter wouldn’t they still be on the company website with hours listed as “closed for winter, reopening xx date”?. I clicked on one down in Stone Harbor that says “closed”. My guess is Millburn is closed for good.

http://thekeystonewjersey.com/2009/02/10/cold-stone-creamery-closed-for-the-winter-in-millburn/

Posted by jbm on January 5th, 2011

Cold Stone Sues Franchise Owner

 

The suit for breach of contract was filed in U.S. District Court in Newark on Feb. 6 by attorney David Sager on behalf of Cold Stone.

According to the court documents, Cold Stone entered a franchise agreement with Reiter and his company in October 2006 to operate restaurants in Millburn, Englewood, Plainsboro and Warren. Cold Stone also held a sublease agreement for each of the restaurants.

On Nov. 8, 2008, Cold Stone and Chill Out terminated its relationship for the four stores, and the local company agreed to "immediately cease and desist its use of the Cold Stone Marks," according to the court documents.

Cold Stone alleges in the court documents that after November Reiter continued to use the Cold Stone trademarks and do business in the restaurants under the company's name. A letter was sent to Reiter on Dec. 8 asking him to stop the practice, according to the court document.

http://millburn.patch.com/articles/cold-stone-sues-franchise-owner

Posted by jbm on January 5th, 2011

The Cold Stone Heart of Cold Stone Creamery

 

It has been three years since I left Cold Stone and I don't plan to return. Of all my old coworkers, only Cas remains there. Apparently, things have changed. Under hazy circumstances, the Ice Man eventually disappeared. Said Cas, "Whether or not the corporate guys actually took the store away from him or whether he decided to sell, he felt he was ready to return to computer programming.

http://www.flakmag.com/misc/coldstone.html

Posted by jbm on January 6th, 2011

America's Worst Restaurants For Kids Revealed

 

Which kids' menus are most likely to make your children fat? A year-long study of children's meals has revealed vast dietary differences among America's favorite fast-food and sit-down chain restaurants, according to the authors of the new book EAT THIS, NOT THAT! For Kids. Co-authors David Zinczenko and Matt Goulding calculated calories, fat (trans- and saturated), and sodium, as well as the average number of calories per children's entree, and discovered that many of America's most popular chain restaurants are nutritional nightmares for America's children.

The authors compared children's entrees; credited restaurants for having healthy adult options that would appeal to the young palate; evaluated healthy vegetable and fruit sides and drink options that go beyond sugar-laden soda; and docked points for restaurants still dishing out unhealthy trans fats or for refusing to release any nutrition information to their customers.

http://www.qsrmagazine.com/news/americas-worst-restaurants-kids-revealed

Posted by jbm on January 6th, 2011

CNBC Cancels Franchise Documentary After Complaint From CSC

 

Cold Stone Creamery  were successful in their bid to combat a CNBC  documentary which they said misrepresented the popular franchise brand. CNBC shelved the documentary — which examined the relationship between franchisors and franchisees — after Robert Zarco, known as the top franchise attorney in the US, sent a letter accusing the network of malicious intent in its reporting. See the following article from Blue MauMau for more on this.

http://www.nuwireinvestor.com/articles/cnbc-cancels-franchise-documentary-after-complaint-from-cold-stone-56741.aspx

Posted by jbm on January 6th, 2011

Cold Stone Creamery and FDA Issue Nationwide Alert

 

FOR IMMEDIATE RELEASE -- July 1, 2005 -- Cold Stone Creamery together with the FDA are notifying the public that products containing "cake batter" ice cream sold at Cold Stone Creamery stores may be associated with outbreaks of Salmonella Typhimurium infection in four states.

As a precautionary measure, Cold Stone Creamery was quick to respond and is voluntarily removing all cake batter products from all of its stores throughout the country. Consumers who may have purchased take-home cake batter products should not eat them but return it to the store for a full refund.

Cake Batter's possible contamination with this organism came to light after outbreaks of infection with this form of Salmonella were reported in Minnesota, Washington state, Oregon and Ohio. Some of the people reporting this illness also reported consuming cake batter at a Cold Stone Creamery shortly before the onset of their illness.

 

http://www.fda.gov/Safety/Recalls/ArchiveRecalls/2005/ucm111863.htm

Posted by jbm on January 6th, 2011

Ice cream headache

 

Everybody thought Lesa Meyers would gain weight when she bought a Cold Stone Creamery franchise two blocks from her Long Beach, Calif., home in 2005.

Instead, Meyers lost 12 pounds those first few weeks as she contended with a host of issues for which she hadn’t bargained. She had equipment problems, staff problems, and she had to repair relationships with both customers and vendors. “Working ‘pretty hard’ is an understatement,” she said.

That hard work finally earned the store a modest profit one year later, and still Meyers lost her business thanks to one other problem she didn’t foresee: Her store lost its lease.

http://www.franchisetimes.com/content/story.php?article=00416

 

Posted by jbm on January 6th, 2011

Coldstone Creamery and Quizno's chose to close permanently.

 

Valentino's closed its downtown location near 13th and Q at the end of the year.

All four restaurants in the building on North 13th Street have to vacate so the building can be torn down as part of the redevelopment of the block into a 10-story retail/residential/parking garage development.

As of Thursday, only Chipotle Mexican Grill remained open, but it will move soon to a new space near 14th and P. Coldstone Creamery and Quizno's chose to close permanently.

Val's has said it plans to find another downtown location but has yet to finalize plans.

http://journalstar.com/news/opinion/blogs/biz-buzz/article_7bf3143b-1c4f-544a-bd5f-f0f305669b13.html

 

Posted by jbm on January 6th, 2011

COLD STONE CREAMERY Franchise Encroachment?

The test that launched 100 co-branded locations may have put one Cold Stone Creamery franchisee out of business.

Last February, Cold Stone Creamery announced that they had concluded a successful test co-branding two stores with Tim Horton’s, Canada’s largest coffee and doughnut chain.

The results of the two Rhode Island test stores were so impressive that Cold Stone Creamery and Tim Horton’s were initiating a 100-store co-brand expansion nationwide.

http://everyjoe.com/work/cold-stone-creamery-franchise-encroachment/

Posted by jbm on January 6th, 2011

Cold Stone Broke Creamery

Posted by Karen De Coster on March 15, 2009 07:42 AM

 

Yes, my favorite bubble business again. The Wall Street Journal ran a piece a couple of weeks ago on franchisees’ defaults on loans guaranteed by the SBA. “A list of loans at 500 franchises shows the number of defaults by franchisees increased 52% in the fiscal year ended Sept. 30, 2008, from fiscal 2007.” The SBA, of course, guarantees a portion of these loans because the businesses cannot qualify for conventional credit. Now, in spite of these recent figures on defaults, the Stimulus in WonderLand wishes to encourage more of the same because the stimulus package raised the guaranteed amount from 75% to 90%.

The failed franchises include Cold Stone, tanning salons, and Dream Dinners, another bubble-only, franchised company that brings dinner right to your home so that you don’t have to do a thing. Can you imagine how many middle-class people put that on their credit cards? Cold Stone had the 2nd-highest number of defaults though it had the highest default rate at almost 10%.

Since I am following the franchisee lawsuit against Kahala-Cold Stone, I get to see progress reports and litigation updates. Still, the franchisees don’t get it – to them it was the “failed business model” of Kahala-Cold Stone, and the company says no, it’s the economy. That’s tragic because since none of the people involved understand Austrian business cycle theory, they don’t understand that the boom reflected fantasy, not real prosperity, and that such a business model – that depended on credit card use, zealous spending, warped time preferences, and bubble-driven gross immaturity – would never exist in a free market economy based on sound money and banking principles

http://www.lewrockwell.com/blog/lewrw/archives/25826.html

 

Posted by jbm on January 6th, 2011

Cold Stone Creamery: C/D?

 

Mr. Gornall called half a dozen franchisees. "No one said, 'This is a bad deal,' " he remembers. But it soon became clear that something was amiss. Mr. Gornall already faced high overhead such as a $3,700-a-month lease, he says. Then, he says, the company squeezed his margins further by mandating that he buy what he considered expensive ingredients, in larger quantities than he needed. Mr. Gornall adds that the company's promotional couponing shrank his profits.

http://www.ilxor.com/ILX/ThreadSelectedControllerServlet?showall=true&bookmarkedmessageid=304681&boardid=40&threadid=27073

Posted by jbm on January 6th, 2011

Cold Stone Creamery – “Horrible Place to Work!”

Cold Stone Creamery Assistant Store Manager:   (Current Employee)

Pros

Money is money. You do get any product at a 50% off rate. Fellow Employees can pass your time working quickly.

Cons

HORRIBLE Management
No Breaks
Standing 8+ Hours
Endless Lines
Insufficient Staffing
Minimum Wage
Promoted By Being Managers Favorite
No Benefits, Even For Managers
Manipulative Management
Prepared to Be Belittled
Usually Demanding Customers
Very, Very High Pressure Work Environment
Must Sing For ANY Tip (Can Be Very Awkward!)
Must Deal With Tween Kids Daily
Walking on Eggshells When Any Management is Around

Advice to Senior Management

Listen to your employees.
Don't worry just about profits, but your employees as well. Employees do make an attempt to try, don't always blame them for things that they can not help.

 

http://www.glassdoor.com/Reviews/Employee-Review-Cold-Stone-Creamery-RVW754847.htm

Posted by jbm on January 7th, 2011

Lights were off in the local Cold Stone Creamery store

 

In late August 2010 or early September 2010 I noticed that the lights were off in the local Cold Stone Creamery store, located in a center with a Starbucks shop.  It was very normal to see long lines at this location since it opened up back in 2004.    Fast forward five to six years and the business owners have shut down the franchise and left the equipment in the building.  The landlord has changed the locks and put up new “for lease” signs within a few weeks.

http://www.betterbizideas.com/blog/how-to-survive-tough-economic-time/

Posted by jbm on January 7th, 2011

Calorie King: Cold Stone Creamery

 

Fast-Food Chains & Restaurants

Cold Stone Creamery

 

http://www.calorieking.com/foods/calories-in-fast-food-chains-restaurants_c-Y2lkPTIxJmJpZD0yMjgmc2lkPS0x.html

Posted by jbm on January 7th, 2011

Cold Stone Dead Creamery to Become Tim Hortonstone

 

http://karendecoster.com/cold-stone-dead-creamery-to-become-tim-hortonstone.html

Several Cold Stone Creamery stores near me have closed since I wrote this article. Cold Stone is trying to stay alive by co-branding with Tim Hortons, a coffee, doughnut, and sandwich chain. Over the last several months, I have been put on an email list for Cold Stone franchisees from people who are leading a legal action “to hold Kahala-Cold Stone accountable for their many egregious actions and to pursue them as a franchisee group in an attempt to recover a potion of our substantial losses.” Kahala is the parent company of Cold Stone. The info that I receive states that the effort has “registered nearly 250 current franchisees and ex-franchisees representing 355 stores who have taken the first step to recuperate their financial losses from Kahala-Cold Stone…”

An interesting quote from the email to franchisees states (my bold emphasis):

For more than a year now, franchisees have been seeking a possible means of exiting the Cold Stone nightmare without defaulting on their financing obligations and such that they can stem the monthly financial losses and headache that have seemingly become synonymous with the operation of a Cold Stone franchise.

The market for a Cold Stone store is basically non-existent, reducing these high-priced parlors to fodder. Upon the filing of a class action or other group claim against Cold Stone, there will be a flood of newspaper, magazine, television and internet media coverage. This will likely result in these stores becoming even more worthless, assuming that is possible. It is time for franchisees to close their unprofitable stores and turn to Kahala-Cold Stone to demand compensation for what I believe are their fraudulent activities.

Posted by jbm on January 7th, 2011

Cold Stone Creamery, Get Out Of Town!

 

Who decided Cold Stone Creamery ice cream was great?

Let's see, four ice cream cups and a root beer, $37.82. Have you tried the French Vanilla? We did. And threw up. Like Kaopectate, without Kaopectate's smooth creamy "desserty" flavor.

We'll take Haagen Daaz in a heart beat. Ben & Jerry's in a quarter heartbeat. Baskin Robbins in a couple heart beats. Heck, we'll take Carvel; where is Carvel when you need it?

We don't need Cold Stone in our town. We don't need it a block from Haagen Daaz and Baskin Robbins. We don't need it in that space that use to be the home made muffin shop.

We say, Cold Stone, go away. Or, make your ice cream a lot better, a lot cheaper, with a lot less hype. Then come back, and we'll talk....read more rants

 

http://www.burbia.com/node/754

Posted by jbm on January 7th, 2011

Cold Stone Creamery put in deep freeze in New Hartford

SYRACUSE - Just weeks after shuttering their Cold Stone Creamery location in the Towne Center at Fayetteville shopping plaza, the franchise owners have also closed their store in the town of New Hartford.

Franchise owners Joseph Paolozzi, III and Kevin Hughes did not return phone calls seeking comment, but Cold Stone corporate spokesman Kevin Donnellan confirmed the Manlius store at Towne Center at Fayetteville closed Sept. 29, and the location at The Orchard shopping center in New Hartford closed the first week of November. The New Hartford store opened in August 2004, and the Manlius location opened in October of that year.

Donnellan declined to discuss specifics about why the two stores weren't successful, but noted that Cold Stone is a "super premium ice-cream concept," and it does cost more than other ice creams.

 

http://www.allbusiness.com/buying-exiting-businesses/franchising/4060559-1.html

Posted by jbm on January 7th, 2011

Cold Stone Case Study: Three Warnings for Franchise Buyers

By Wendy Bounds

Today’s article by Richard Gibson about the disenchantment of franchisees at Cold Stone Creamery underscores a few tips to keep in mind when looking to buy a franchise.

To summarize: Many franchisees are selling their stores, disaffected by what they say was too sweet a sales pitch by Cold Stone headquarters. Owners say potential revenue numbers were misleading and they complain some national promotions cut margins. Some are trying to organize a class-action suit seeking remedy from Cold Stone and its parent company Kahala Corp. For its part, Cold Stone contests the charges and suggests some franchisees were ill-prepared to run a business.

http://blogs.wsj.com/independentstreet/2008/06/16/cold-stone-case-study-three-warnings-for-franchise-buyers/

Posted by jbm on January 7th, 2011

change in ownership at Cold Stone Creamery

 

Next door at Cold Stone Creamery, there has been a change in ownership, Keating said, with the Cold Stone Creamery corporation taking ownership of the ice cream shop. She said franchise owners Marie and Ken Kirwin also returned ownership of their Hyannis store to Cold Stone Creamery.

http://www.wickedlocal.com/plymouth/news/x1964354337/Croma-closed

Posted by jbm on January 7th, 2011

Cold Stone Creamery stores in Fenton, Grand Blanc have shut down

GENESEE COUNTY, Michigan — The popular ice cream chain, Cold Stone Creamery, is now two restaurants less in Michigan.

Store locations in Fenton and Grand Blanc were closed effective Dec. 30, said Veronica Graves, public relations coordinator for Kahala Corp., which oversees Cold Stone Creamery operations.

"While I cannot speak to the specifics of why these stores closed, I can tell you in general the decision to close a store is often based of several factors ranging from personal to financial, or most recently as a result of the economy," Graves said.

Competition may also be a factor in the closings. The Grand Blanc location, formerly 12821 S. Saginaw St., competed with an area Dairy Queen and the seasonal Ziggy's. The store was opened in 2007.

The Fenton location, formerly 3202 W. Silver Lake Rd., competed with the long-standing Uncle Ray's Dairyland. The Fenton location opened in 2006.

Former owners of the Grand Blanc and Fenton stores couldn't immediately be reached for comment.

http://www.mlive.com/news/flint/index.ssf/2009/12/cold_stone_creamery_stores_in.html

Posted by jbm on January 7th, 2011

Cold Stone Creamery tweaking menu amid 100 store closures


November 17th, 2008, 6:06 am · 17 Comments · posted by Nancy Luna, Staff Writer

Cold Stone Creamery President Dan Beem recently told me that the chain is revamping its menu to keep up with changing consumers tastes in a tough economy.

He also said the 1,350-unit ice cream chain expects to shutter about 100 stores by the end of the year.  None are expected to close in Orange County. Cold Stone is not halting growth, and plans to open additional stores.

However, the main focus pf the company: boost sluggish sales at existing units via new products.

The new treats, which will debut next year, include: chocolate chip cookie ice cream sandwiches, ice cream cupcakes; blended iced coffee drinks; new sorbet by Country Time and Puddin’ Ice Cream. The latter is new ice cream item developed in partnership with Jell-O Pudding. Flavors such as butterscotch will have a “jello-like” consistency.

The Ice Cream Cupcakes will have ice cream layered over the cake and  be topped with frosting.

http://fastfood.ocregister.com/2008/11/17/cold-stone-creamery-tweaking-menu-amid-100-store-closures/5864/

Posted by jbm on January 7th, 2011

ESCONDIDO: Recession starves many city restaurants

 

But many restaurants have closed.

They include Baja Fresh and Miller's Field in the Barnes & Noble plaza, Oggi's at the Westfield mall, two Cold Stone Creamery locations and three Quiznos sandwich shops. In addition, Bistro Le Bouchon closed and was replaced by Fizz, and Asia Vous was replaced by Tango.

Harvey Mitchell, chief executive of the Escondido Chamber of Commerce, said the Quiznos and Cold Stone closures probably resulted from national chains scaling back in a tough economy.

 

http://www.nctimes.com/news/local/escondido/article_25ca02ce-fc08-52fc-95d2-04fe993027af.html

Posted by jbm on January 7th, 2011

Cold Stone Creamery: 3508 Connecticut Avenue NW, Washington, DC-

uploaded by fwinstead January 5, 2009 at 06:46 pm
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Cold Stone Creamery with signs: “For Sale” and “Closed until further notice”.

http://www.nowpublic.com/world/cold-stone-creamery-3508-connecticut-avenue-nw-washington-dc-p-0


Posted by jbm on January 7th, 2011

Thayer Cold Stone shuts its doors

 

Like it, love it — can't have it

Thayer Cold Stone shuts its doors

Cold Stone Creamery on Thayer Street closed its doors last week, leaving College Hill ice cream-lovers disappointed and a handful of local students out of a job.

Kristina Gedutis, who co-owned the Thayer Street franchise with her husband, Craig, for five years, said the store's sales were down 30 percent from 2008.

Though the location's rent remained the same, dwindling revenues made it difficult for the owners to make payments, she said.

http://www.browndailyherald.com/like-it-love-it-can-t-have-it-1.1940197

 

Posted by jbm on January 7th, 2011

The Suddenly Downtrodden Cleveland Park

By Patrick

August 12th, 2009 @ 12:06 PM Cleveland Park

(Captain’s Note: The sudden emptying of Cleveland Park sparked some conversations between my pal Suburban Sweetheart who happens to live in the neighborhood. I invited her to share with us her unique take on the situation. I hope you enjoy and I encourage you to check her out. Well check out her blog at least- but she’s pretty cute too.)

Our Cold Stone Creamery closed first, hanging a curious sign that read “Closed Until Further Notice,” though all the ice cream topping remained on the counters & the logo signs still hang in the windows. But that was just the beginning. Our friendly neighborhood stores have, one by one, closed up shopped & shipped right on out of Cleveland Park:

http://dc.metblogs.com/2009/08/12/an-ohioans-view-of-the-suddenly-downtrodden-cleveland-park/

 

 

Posted by jbm on January 7th, 2011

Ben & Jerry’s Bitter Crunch

by Suzanne SmalleyNovember 24, 2007

 

Some ailing franchisees say the ice-cream maker isn't nearly as sweet as its image.

"Last year 38 of Ben & Jerry's 456 North American shops, or about 8 percent, closed their doors. That compares with 71 Cold Stone Creamery shops that shut down, or about 5 percent of the total."

http://www.newsweek.com/2007/11/24/ben-jerry-s-bitter-crunch.html#

 

Posted by jbm on January 7th, 2011

Newton’s Cold Stone Creamery closed

2009 November 19

by Jim Walker

 

While covering the power lunch between Governor Deval Patrick and our Mayor-elect Setti Warren, I saw that the Cold Stone Creamery had closed.

I guess we now know who won the Newton Centre ice-cream war: J.P. Licks. The crew at next door at Lee’s Burgers said Cold Stone had shut a few weeks back. I’m not a fan of big chains like Cold Stone. But I generally don’t like to see any business fail and I hope the employees have been able to find other work.

http://blogs.wickedlocal.com/newton/2009/11/19/cold-stone-creamery-closed/

Posted by jbm on January 7th, 2011

The Cold Stone Creamery at Patterson Place

 

Cold closing: The Cold Stone Creamery at Patterson Place, which was closed for the winter, is now closed permanently, a company spokeswoman informed Buzz this week.

Beki Anderson, spokeswoman for the franchise in the Triangle, said the store was the least lucrative of the seven locations in the area -- now down to six.

Read more: The Herald-Sun - Dunkin Donuts helps with the thaw

Posted by jbm on January 7th, 2011

Cold Stone Creamery Closed - at the Beverly Connection

 

July 13, 2010 EAT,EVENT

Eats – Nancy Silverton’s Short Order, Mezze to Former Sona Space, Kabob House and Cold Stone Creamery Closed, Cookie Diet, Wonderland Bakery Update, Marcelita’s Sandwiches, and more

by tasha

Also closed is the Cold Stone Creamery at the Beverly Connection.

http://mondette.com/blackburnandsweetzer/2010/07/13/eats-nancy-silvertons-short-order-mezze-to-former-sona-space-kabob-house-and-cold-stone-creamery-closed-cookie-diet-wonderland-bakery-update-marcelitas-sandwiches-and-more/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+blackburnandsweetzer%2Fwrmp+%28Blackburn+%2B+Sweetzer%29

Posted by jbm on January 7th, 2011

Cold Stone Creamery closed at River Bridge Centre

 

Summer 2009 | Terranova Corporation

Terranova Corporation | 801 Arthur Godfrey Road, Suite 600, Miami Beach, FL 33140 | T 305.695.8700 | F 305.672.7800 | www.terranovacorp.com

Shopping Center Update
Palm Beach County, Florida

Cold Stone Creamery closed at River Bridge Centre, on the SW corner of Forest Hill Blvd. and Jog Road.

http://www.terranovacorp.com/popups/pdfs/palm_beach_update.pdf

Posted by jbm on January 7th, 2011