Technology, online intermediaries, social media, revenue management software, shared-services, and the proliferation of market intelligence reports have reshaped the way hotel Sales and Marketing Departments conduct business. The traditional organizational structure of assigning personnel by demand segments (commercial, group, leisure) has given way to assignment by function (revenue management, social media, channel distribution, customer relationship management). According to one industry executive, most of the “selling” of hotel rooms has moved from the property level to corporate and
Hotel, hospitality and travel
Blockchain has been around for ten years now, probably most famously as the technology behind Bitcoin. Specialists say that its qualities make it a natural to generate significant improvements for hotels and their travel industry networks.
Marriott, after its 2016 merger with Starwood, now has 30 different hotel brands. Shouldn't it be cutting that number down? If the typical employee doesn't know the 30 brands and what distinguishes each of them, surely hotel customers don't. Hilton has 15 brands.
Why are hotel companies keeping so many brands? Josh Barro of New York magazine explains:
U.S. hotel acquisitions are up dramatically in the past 12 months. Who's behind the hot buying streak? JLL, a real estate services firm, gives us the numbers and tells us who.
As of YTD 2018, hotel transaction volume in the United States reached $29.7 billion, more than a 25 percent year-over-year increase, with private equity firms representing 37 percent of hotel acquisition in the United States, or $11 billion.
Marriott International, Inc. announced that the records of some 500 million guests from its Starwood hotels reservation system have been hacked.
Julius Damiano Deangilo Trotter, a convicted felon, faces the death penalty for the murder of two Vietnamese tour leaders at the Circus Circus Hotel on the Las Vegas Strip. The latch on the victims door was inspected the next day and found to be broken.
For the past four years the opening of dual-branded properties has been popular among hotel developers. The perceived benefits of building a property with two or more brands are many.
Danny Copus, owner of the Montecito Inn in Santa Barbara, California, unexpectedly found himself in grave danger from the Hill Fire, which was burning on both sides of the freeway he was on, Highway 101.
Expanding on the news of five new hotel signings, Marriott International (NASDAQ: MAR) revealed at the Africa Hotel Investment Forum (AHIF) in Nairobi, Kenya, that it plans rapid expansion in Africa. According to the company, it’s on track for an increase of over 200 hotels and 38,000 rooms in five years, generating approximately 12,000 jobs. The new signings further consolidate Marriott's presence in Ghana, Kenya, Morocco and South Africa, and additionally gives it entrée into Mozambique.
Best Western announced Wednesday the introduction of two boutique hotel brands, Sadie and Aiden. Sadie targets the upscale hotel segment while Aiden competes in the upper midscale segment.