Franchisee Presence Rare on Boards

Jack in the Box restaurant

Franchisor corporate board members who are franchisees are a rare sight. Why, when they know so much about the nitty-gritty running of their brand's business?

Earlier this week, the National Jack in the Box Franchisee Association said it wants a seat on the company’s board of directors.

It’s not an unreasonable request.

Unfortunately, very few brands do such a thing. Minneapolis-based Famous Dave’s has franchisee Anand Gala on its board, and Bojangles’ has Tommy Haddock on its board of directors. CKE Restaurants has long had franchisees on its board, even when it was a publicly traded company. —Jonathan Maze, Restaurant Business

In fact, every franchise brand should think about putting a franchisee on its board of directors. Doing so would help companies consider the potential impact of a corporation’s moves on the people responsible for running the restaurants. And it could go a long way toward improving franchisor-franchisee relations.