Feces Traces Found on UK McDonald's Touchscreen Kiosks
An eye-opening study in the United Kingdom has found traces of gut and fecal bacteria on touchscreens at all eight McDonald's locations that were inspected. It pointed up a problem that all owners and managers with restaurant touchscreens must consider: how to reassure customers that their screens are sanitary and safe to use just before a meal.
Senior lecturer in microbiology at London Metropolitan University Dr Paul Matewele told the newspaper: "We were all surprised how much gut and fecal bacteria there was on the touchscreen machines. These cause the kind of infections that people pick up in hospitals."
...A McDonald's spokesperson said in an emailed statement: "Our self-order screens are cleaned frequently throughout the day with a sanitizer solution. All of our restaurants also provide facilities for customers to wash their hands before eating." — Lucy Handley, CNBC
Perhaps customers can be encouraged to use a restaurant brand's app. But it turns out that smart phones are full of harmful germs. In one UK account they were rated filthier than a toilet.